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APS6 - Trainers, Policy Officers and Case Officers.

Job Req ID

Home Affairs - 134776

 

Location

ACT; NSW; QLD; SA; VIC 

 

Classification

APS Level 6 - $90,199.00 and $103,770.00 plus 15.4% super (part time pro-rata)

 

Employment Type

Ongoing (Permanent), Full-time 

 

Flexible work

Flexible arrangements considered 

 

Contact Officer

David Steel on 02 6275 6727 

 

Applications close on 26/11/2024 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill up to 4 immediate vacancies. A merit pool may be established and used to fill similar vacancies for up to 18 months. 

 

About our team

 

Immigration | Character Cancellation & Case Res | Status Resolution | Status Resolution Capability and Criminal Justice Programs

 

The Status Resolution (SR) Branch plays a key role in addressing unlawful non-citizens to ensure the security of Australian Borders. The branch manages the Bridging Visa D, E and R frameworks and provides National Office support to the Minister’s office, the Status Resolution Network, ABF and other key stakeholders to ensure a nationally consistent model and consistent practices.  

 

We are looking to ensure the delivery these vital activities by recruiting for multiple positions in three roles:
Trainers, Policy Officers and Case Officers - Trainers and Policy Officers in our SR Capability and Criminal Justice Programs Section and Case Officers in our Ministerial Intervention (MI) section. Each of these positions are described below for your consideration. 

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

Trainer - Status Resolution Training Management (SRTM) 

  • Strong written and verbal communication skills, strong research and analytical skills. 
  • Ability to communicate with influence and explain complex concepts to various audiences using different mediums. 
  • Ability to self-manage, prioritise workloads and work within deadlines.  
  • Ability to establish and manage internal and external stakeholder relationships, display resilience and develop productive working relationships.  
  • Understanding of adult learning principles, and experience applying this to a wide range of learning solutions. 

 

Policy Officer - Governance and Scrutiny Team

  • Good analytical and strategic thinking skills, with the ability to gather and interpret information on a diverse range of issues to support policy development and decision-making 
  • Experience in drafting policy documents, briefs, and reports, demonstrating clear and concise written communication 
  • Ability to work collaboratively in a team environment, building strong relationships with colleagues and stakeholders 
  • Effective time management skills, with the capacity to manage multiple tasks, meet deadlines, and adapt to changing priorities 
  • Enthusiastic, motivated and resilient, with a proactive approach to learning and contributing to long-term policy goals.

 

Case Officer - Ministerial Intervention (MI) 

  • Good analytical and strategic thinking skills, with the ability to gather and interpret information on a diverse range of issues to support policy development and decision-making. 
  • Experience in drafting policy documents, briefs, and reports, demonstrating clear and concise written communication. 
  • Ability to conduct research and analyse complex issues. 
  • Ability to work collaboratively in a team environment, building strong relationships with colleagues and stakeholders. 
  • Effective time management skills, with the capacity to manage multiple tasks, meet deadlines, and adapt to changing priorities. 
  • Enthusiastic, motivated and resilient, with a proactive approach to learning and contributing to long-term policy goals. 
     

Our ideal candidates will have the following skills and capabilities to fulfil the below three roles.

 

1. Trainer - Status Resolution Training Management (SRTM)

 

The Status Resolution Training Management Team is dedicated to making sure that Status Resolution Officers and ABF officers have the training they require to do their job. We are a friendly crew who support each other to do their best work. If you enjoy helping people understand concepts and develop their abilities, using your initiative and troubleshooting, we'd love to have you on the team. SRTM is part of The Status Resolution Capability and Criminal Justice Programs. It is a supportive and bustling section with a range of dynamic and interesting work and collaboration opportunities.
 

As a trainer, you will be an essential part of the team. You will develop, facilitate and monitor Status Resolution courses relating to potential visa pathways in line with departmental objectives and priorities. You will communicate with influence - explaining complicated topics to a range of audiences and individuals. You will support the management of stakeholders and the continuous improvement of the Status Resolution training products. You will be provided with extensive support and training for your role.

 

2. Policy Officer - Governance and Scrutiny Team (G&S)

 

The Governance and Scrutiny team manages the scrutiny of Status Resolution (SR) operations by external agencies, undertakes corporate reporting and the development and maintenance of SR tools. It is a fast-paced policy area, often responding to urgent internal and external stakeholder demands at short notice. The team enjoys a variety of work from different external scrutiny sources resulting in a range of actionable items - e.g. reviewing policy documents and findings which need to be translated into Procedural Instructions. As our work is often published externally, we need you to have excellent writing skills. We are looking for people who enjoy a challenge and can pitch in at short notice to deliver on tight deadlines. Flexibility, strong teamwork and support are an essential part of our DNA. And, we will be there to support you in this work.
 

As a Governance and Scrutiny policy officer, you will exercise high levels of initiative and judgement. You will provide technical and policy advice to support the SRN, the Detention and Removal network within ABF, and various areas of the visa processing network. You will be required to be technically proficient with departmental systems and legislation; along with Status Resolution policy and tools to provide guidance and to support the delivery of the Government's community protection and immigration integrity objectives. You will exercise leadership by setting team priorities; managing a team; managing workflows; liaising with, coordinating, and developing critical stakeholder relationships. And we will help you get up to speed.


3. Case Officer - Ministerial Intervention (MI)

 

The Ministerial Intervention (MI) section is responsible for providing high level case support, procedural advice and guidance on the resolution of cases to the Status Resolution Network and Portfolio Ministers. The MI section has responsibility for exploring resolution and management options for complex and high profile cases through progression of requests for ministerial intervention under the Migration Act 1958 (the Act), which provides the Minister with personal powers to intervene in individual cases. 
 

The section also has responsibility for the management of Removal Pending Bridging Visas and responds to the Commonwealth Ombudsman and Australian Human Rights Commission enquiries relating to current or previously held cases.
 

The MI section has a strong operational focus, and is an area of challenging and engaging work.  We are comprised of two teams located in Canberra and Parramatta. These teams have carriage of detention related powers under sections 195A and 197AB of the Act and the post-Tribunal review powers under sections 351, 417 and 501J of the Act.

 

Duties and responsibilities


Trainer - Status Resolution Training Management (SRTM)
Specific Duties / Responsibilities
As part of the training team, you will be:

  • Delivering the Status Resolution for Status Resolution and ABF Officer's course material
  • Monitoring course relevance to policy, legislation and Status Resolution Network needs
  • Updating course material and resources
  • Undertaking interstate travel and work outside standard hours to support and deliver training (mandatory).

 

Policy Officer - Governance and Scrutiny Team (G&S)
Specific Duties / Responsibilities

  • Provide accurate, consistent, timely and appropriate responses to internal and external stakeholders.
  • Show initiative, flexibility, resourcefulness, and an enthusiastic approach to work.
  • Demonstrate excellent oral and written communication skills.
  • Preparing appropriate responses to Ministerial correspondence.
  • Effectively manage a personal caseload, including complex and highly sensitive cases/investigations.
  • Work efficiently, prioritise and meet tight deadlines to set targets.
  • Actively participate in ongoing learning and development activities and utilise the skills and knowledge learnt to successfully perform your role.
  • Possess or quickly develop strong interrogations skills of departmental systems. 

 

Case Officer - Ministerial Intervention (MI)
Specific Duties / Responsibilities

  • Coordinate and prepare external responses for a range of government bodies
  • Develop and maintain consistent Procedural Instructions
  • Coordinate and prepare executive briefing material
  • Management/interrogation of department tools relating to non-citizens
  • Exercise high levels of initiative and judgement
  • Manage a team, setting priorities and workflow.

 

Additional information

 

Position requirements Trainer - Status Resolution Training Management (SRTM)
Desirable

  • Training qualifications - e.g., Certificate IV in Training Assessment and Evaluation OR be willing to obtain after commencement.
  • Experience in Status Resolution.

 

Mandatory

  • Previous experience in training delivery
  • Availability to travel
  • Updating course material and resources
  • Undertaking interstate travel and work outside standard hours to support and deliver training (mandatory).

 

Position requirements - Governance and Scrutiny Team (G&S)

  • Excellent writing skills
  • Superior interpersonal and stakeholder management skills
  • Previous policy background and experience (Desirable).

 

Position requirements - Case Officer - Ministerial Intervention (MI)

  • Demonstrate a strong ability to interpret policy and legislation
  • Demonstrate strong written and verbal communication skills
  • Demonstrate an ability to apply sound judgement and good decision making principles
  • Ability to enquire, research and analyse information from multiple sources
  • Capacity for thinking broadly with strong planning and monitoring skills
  • Apply accuracy and high level attention to detail to work outputs
  • Demonstrate flexibility in a context of competing priorities and strict timeframes
  • Demonstrate resilience in dealing with sensitive and serious matters in a confidential professional environment
  • Excellent time management skills and a demonstrated ability to work to deadlines
  • Ability to work both independently and in a team environment.

 

How to apply 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 26/11/2024 at 11:59pm (midnight) AEDT – Late applications will not be accepted. 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • Please advise if you have a preference for the Trainer, Policy Officer or Case Officer position(s)

  • How your skills, knowledge, and experience will be relevant to this role

  • Why you are interested in the role and what you can offer us

  • Any specific examples or achievements that demonstrate your ability to perform the role. 

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 134776 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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