Administration Support Officer

Job Req ID

Home Affairs - 136917

Location

ACT 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 5 - $84,228.00 and $91,809.00 plus 15.4% super (part time pro-rata)

Contact Officer

Chris Lang on 0407 682 965 or christopher.lang@homeaffairs.gov.au  

Office Arrangements

Hybrid  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 07/04/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

GM Technology & Major Cap Group | Major Capability | Operational Capability | Enforcement Technologies & Logistics (ET&L)

The Enforcement Technologies and Logistics (ET&L) section is part of the Operational Capability Branch (OCB) and is based within the Home Affairs component of the department. It works closely with key internal and external stakeholders including the Australian Border Force (ABF), to provide ongoing sustainment and support for detection technology capabilities. This includes:

• managing transport, logistical and unpack repack service contracts, quality management services and the radiation facility licence at Container Examination Facilities
• departmental radiation safety management responsibilities to ensure compliance with regulatory requirements
• contract and asset management for operational technologies (X-ray, Trace Detection, Substance Identification, Radiological and other support equipment) used at the border to detect prohibited goods and facilitate the movement of legitimate trade
• project technical support and procurement of operational technologies
• overall design, development, management and delivery of high level operational technology training to the ABF including subject matter expertise.

This Administration Support Officer role contributes to Department compliance with the Container and Cargo Quality Management System (CCQMS), Australian Protection and Nuclear Safety Agency (ARPANSA) regulations, and support to procurement and management functions within the section.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

Our ideal candidate

• Able to work independently under direction
• Will be a point of contact for regional CCQMS Co-ordinators across the ABF
• Will identify and initiate areas of improvement to CCQMS policy scope, objectives, and performance measures
• Maintains accurate records to assist with internal and external audits including those for the provision of ISO9001:2015 Certification
• Interacts professionally with diverse stakeholders to meet strategic objectives related to organisational compliance with ISO9001 and external Commonwealth regulators

Duties and responsibilities

The Administration Support Officer will be responsible for:

• liaising with regional CCQMS coordinators across the ABF to ensure organisational compliance to ISO9001
• ensuring CCQMS internal and external audit schedule is adhered to, assist in resolution of any areas of non-compliance in a timely manner
• liaising with the Department's Radiation Safety Advisor and other technical, scientific, or specialist advisors on radiological matters
• contributing to Department compliance with the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) licence conditions
• updating policy documents managed by Enforcement Technologies and Logistics regularly in response to continuous improvement and business changes.

Additional information

Role requirements/qualifications:

• Strong written and verbal communication, and strong stakeholder engagement skills
• Knowledge of the Container and Cargo Quality Management System
• Experience in providing administrative support to meeting briefs, agendas, and minutes
• Knowledge and understanding of internal and external audits
• Quality Assurance Management systems experience/qualifications

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 07/04/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document highlighting the relevant skills and experience against the role. This should demonstrate:

• how your skills, knowledge and experience are relevant to the role and focusing on the Administration Support Officer duties and responsibilities
• why you are interested in the role
• any specific examples or achievements that demonstrate your ability to deliver results in an audit environment.

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 136917 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.