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Administrative Support Officer

Job Req ID

ABF - 134559

 

Location

WA 

 

Classification

APS Level 2 - $56,774.00 and $63,695.00 plus 15.4% super (part time pro-rata)

 

Employment Type

Ongoing (Permanent), Full-time / Part-time 

 

Flexible work

Onsite 

 

Contact Officer

ABFWARecruitmentEnquiries@abf.gov.au 

 

Applications close on 03/12/2024 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill up to 5 immediate vacancies. A merit pool may be established and used to fill similar vacancies for up to 18 months. 

 

About our team

 

Regional Operations | West | Operations West | Various

 

The Australian Border Force (ABF) is an operationally independent body under the Home Affairs Portfolio. The ABF is responsible for operational border, investigations, compliance, detention (facilities and centres) and enforcement functions. In a rapidly evolving global environment, we perform to the highest standards while remaining agile to anticipate and respond to emerging threats, and capitalise on opportunities to partner with domestic and international border, customs, immigration, intelligence and law enforcement agencies.

 

Operations West is responsible for the effective facilitation of people and goods (travel and trade) across the international border in Western Australia (WA), while protecting government revenue and ensuring compliance with Australia's Customs and Immigration laws. Operations West consists of Aviation, Aviation Goods and Maritime along with District Operations, Operations & Planning, Investigations, Intelligence and Chief of Staff. Some locations may not have access to public transport options.

 

APS2 Administrative Support Officers are employed by the ABF to assist non-operational and operational teams.

 

Non-operational APS2 officers' duties may involve undertaking routine procedural, clerical, administrative support tasks. They are responsible for completing allocated tasks within required timeframes and producing work that is subject to close monitoring and checking by more senior staff.

 

Operational APS2 officers' duties may involve processing passengers through the international airport/seaports, directing passengers, administrative tasks and other general office duties.

 

Operational roles require officers to wear the ABF uniform and represent the ABF professionally in the public domain. Officers must be capable of interacting with members of the community and foreign visitors.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

  • Flexible, adaptable and reliable

  • Highly effective communication skills

  • Have diverse skills, be agile and able to adapt to changing priorities

  • Be accountable and transparent

  • Promote our values and behaviours

  • Work effectively as a member of an agile and deployable team.

 

You will receive appropriate training in order to undertake requisite functions, such as passenger clearances. Training is currently around four (4) weeks in duration.

 

Successful completion of training is a condition of employment.

 

Duties and responsibilities

 

In the ABF we are looking for Officers who can:

  • Demonstrate ethical behaviour and integrity to enhance team culture and contribute to a positive workplace

  • Commit to developing their skills and knowledge

  • Exercise delegations in accordance with legislation and guidelines

  • Commit to community engagement and protection as well as client service

  • Work collaboratively as an effective team member to achieve work area objectives.

 

Additional information

 

As a successful candidate, you will:

  • Possess well-developed written and verbal communication skills
  • Use judgement to escalate issues
  • Maintain productive working relationships across internal and external networks
  • Under supervision, perform basic clerical tasks according to established and well-defined procedures, protocols and processes
  • Conduct routine searches and update basic information using computer-based tools
  • Draft basic correspondence and documents using Microsoft Office software
  • Perform simple data entry, retrieval and maintenance activities
  • Confidently perform at the APS2 Work Level Standards
  • Engage in appropriate behaviour and manage obligations under the Department's Integrity and Professional Standards Framework
  • Be required to wear a uniform and comply with ABF Uniform standards
  • Uphold the APS Values and Code of Conduct at all times.

 

Note: Some positions may be shift which attract penalty rates. Employees are entitled to a penalty rate when working weekends, public holidays, overtime, late night shifts or early morning shifts. The majority of the positions will be in the Perth Metro area.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 03/12/2024 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to these highly competitive ABF roles

  • Why you are interested in the role in the ABF and what you can offer us

  • Any specific examples or achievements that demonstrate your ability to perform these roles with particular focus on:

    • Display personal drive and integrity
    • Communicates with influence.

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 134559 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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