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Case Assessor/Investigator - Discretionary Appeals

Job Req ID

Home Affairs - 134020

 

Location

ACT; NSW; QLD; VIC 

 

Classification

APS Level 5 - $80,748.00 and $87,572.00 plus 15.4% super (part time pro-rata)

 

Employment Type

Ongoing (Permanent), Full-time 

 

Flexible work

Flexible arrangements considered 

 

Contact Officer

AusCheck Resourcing Team on auscheckresourcing@homeaffairs.gov.au 

 

Applications close on 22/10/2024 at 11:59pm AEST (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill up to 1 immediate vacancies. A merit pool may be established and used to fill similar vacancies for up to 18 months. 

 

About our team

 

Cyber & Infrastructure Security | Cyber & Infra Security Centre | Auscheck | Discretionary Appeals and Capability Section

 

The Discretionary Appeals team have case management officers (Investigators/Assessors) who manage discretionary card applications from those applicant's that have been found not eligible to hold an Aviation Security Identification Card (ASIC) or Maritime Security Identification Card (MSIC) due to a security relevant conviction under the Aviation Transport Security Regulations 2005 and the Maritime Transport and Offshore Facilities Security Regulations 2003 (the Regulations).

 

Officers will undertake complex case management and investigations to assess an applicant's criminal history and other supporting documents to provide a written administrative decision for the Delegate of the Secretary of Home Affairs. Officers will ensure these written decisions are consistent, considered, proportionate and defensible in accordance with the Regulations. Officers provide timely advice to applicant's enquiries and will manage an active case load in accordance with regulatory time frames.

 

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

  • A good communicator and a team leader
  • Ability to manage multiple cases under pressure and within regulatory timeframes
  • Demonstrate resilience, ethical behaviour and integrity to enhance team culture and contribute to a positive workplace
  • Has relevant compliance or regulatory experience in an operational setting
  • Proven ability to be flexible, resilient and adapt to workload demands.

 

Duties and responsibilities

 

  • Monitor and track correspondence of applicants to ensure it is triaged and actioned accordingly
  • Undertake a range of simple to complex cases to investigate and assess an applicant’s criminal history and other supporting documents to provide a draft administrative decision
  • Ensure these written decisions are consistent, proportionate, considered and defensible in accordance with the Regulations
  • Work as part of a team and independently perform procedural, clerical and administrative support work to achieve results
  • Contribute to the development of high quality templates and operational documents to support the function of the team when required.

 

Additional information

 

Desirable

  • Qualifications in law, criminology, policing, or Government investigations 
  • Experience in undertaking investigation and case management in a regulatory setting
  • Have case management experience
  • Have relevant compliance or regulatory experience in an operational setting.

 

Note: You may be exposed to abhorrent or objectionable materials that can be distressing. The Department considers this to be a workplace hazard. This can have a negative impact on your physical and mental health. The Department provides a Wellbeing Check Programme that supports the ongoing mental and physical wellbeing of staff who detect, evaluate and examine abhorrent or objectionable material. Staff are also provided resilience training.

 

Studies have shown that women and people from diverse backgrounds are less likely to apply to jobs unless they meet every single criteria. We are dedicated to building a diverse and inclusive workforce, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway.

 

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 22/10/2024 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role

  • Any specific examples or achievements that demonstrate your ability to perform the role

 

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 134020 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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