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Content Manager (TRIM) Senior System Administrator

Job Req ID

Home Affairs - 137556

 

Location

ACT 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

Executive Level 1 - $115,443.00 and $134,865.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Lee Tooth on 0434 861 740 or lee.tooth@homeaffairs.gov.au  

 

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 11/05/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

** Previous closing date of 28 April 2025 has now been extended - as above**

 

About our opportunity

 

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

 

GM Technology & Major Cap Group | ICT Division | Corporate & Case Systems | Case and Information Management

 

Our team is dynamic and dedicated to providing system support for TRIM, RKS API, and other corporate record-keeping applications from within the ICT Division; led by a Content Manager Team Lead, we excel in strategic planning, installations, upgrades, and maintenance, ensuring smooth and efficient operations. We foster a positive and productive work environment with strong stakeholder engagement and effective communication. Our team thrives on solving complex problems, offering technical expertise, and driving innovation. We are adaptable, self-motivated, and committed to seamless IT operations, ensuring all support requests are handled swiftly and effectively.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

  • Extensive System Administration Experience: Over 5 years of experience in system administration, specifically with Content Manager or TRIM
  • Proficiency in Programming/Scripting: Strong skills in one or more programming/scripting languages, such as PowerShell or .Net, to ensure seamless integration and automation
  • Expertise in Windows Server Operations: In-depth knowledge of Windows Server technologies, including IIS and system logs, to maintain and optimise system performance
  • Database Management Skills: Ability to run and manage database SQL queries to ensure data integrity and support application functionality
  • Incident and Problem Resolution: Proven experience in monitoring, investigating, and resolving complex incidents and problems, providing strategic advice and technical support to maintain system reliability.

 

Duties and responsibilities

 

  • System Operations: Utilise Windows Server technologies, including PowerShell and IIS, to maintain and optimise system operations
  • Database Management: Run and manage SQL queries to ensure data integrity and support application functionality
  • Application Support: Assist with the design, procurement, installation, upgrade, operation, control, maintenance, and effective use of IT infrastructure components while monitoring performance
  • Incident and Problem Resolution: Monitor, investigate, and resolve complex incidents and problems in Content Manager, providing strategic advice and technical support
  • Documentation and Procedures: Draft and maintain procedures and documentation for application support, manage application enhancements, and advise on application security, licensing, upgrades, backup, and disaster recovery needs.

 

Additional information

 

Mandatory

  • 5+ years of System Administration experience in Content Manager or TRIM
  • Proficiency and experience in one or more programming\scripting languages (for example: PowerShell, .Net etc.)
  • Expertise in Windows server operations
  • Industrial ICT experience of working in large organisations with complex infrastructure.

 

Desirable

  • Tertiary qualifications in Computer Science, Information Technology, Information Systems Management, or a related discipline
  • Understanding of ITIL principles
  • Experience in NET/.NET development, TRIM SDK
  • Expereince in SOAP\REST API
  • Experience in Windows PowerShell
  • Expertise in Visual Studio or SQL Query.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 11/05/2025 at 11:59pm (midnight) AEDT – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role
  • Why you are interested in the role and what you can offer us
  • Any specific examples or achievements that demonstrate your ability to perform the role

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137556 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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