Operations Lead

Job Req ID

Home Affairs - 136773

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

Contact Officer

Foffi Koskinidis - ETSA.Operations@homeaffairs.gov.au  

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 27/03/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Chief Operating Officer | GM Technology & Major Cap Group | Visa Citizenship & Digital Systems | Enterprise Testing & Systems Assurance

Home Affairs is a strategy led Department that operates in a complex, rapidly changing environment. Within Home Affairs the Enterprise Testing & Systems Assurance (ETSA) Section is building a highly skilled and specialised workforce, working towards technical enablement and empowering Home Affairs in developing high quality products.

Our vision is "enabling delivery, driving transformation" and we are looking for people who can help us to strive for quality in process, products and systems.

The section includes two service capabilities:

• Enterprise testing services, delivered under a Testing Centre of Excellence (TCoE) framework, to meet ETSA advisory, testing, acceptance and release compliance obligations to the Department.
• Systems assurance services to ensure that departmental and Portfolio agency Systems are operational, stable and suitable for consumption in the non-production environments.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

• Perform complex administrative tasks, coordinate activities within integrated and dispersed teams, and provide operational support
• A willingness to contribute to, and participate in initiatives that build a positive and respectful culture.
• An ability to build and maintain strong working relationship ensuring respect and courtesy is maintained.
• An ability to coordinate, plan and prioritise work to meet deadlines.
• Have proven stakeholder engagement and contract management experience.
• Have an understanding of government ICT and digital transformation
• Commit to personal and professional development.

Duties and responsibilities

• Assist the team with human resource support including contributing to recruitment activities and on boarding.
• Managing business operations to ensure the efficient and effective use of resource to deliver testing for the Department.
• Stakeholder management – initiate develop and manage strong, productive relationships with a board range of internal and external stakeholders.
• Strategically manage a range of section outputs, including procurement and contract management, accommodation, good receipting and detailed resource planning.
• Contribute to the identification, development and implementation of opportunities to improve business practices and processes.
• Excellent time management skills and the ability to manage multiple competing priorities.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 27/03/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 136773 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.