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Program Support Officer

Job Req ID

ABF - 136364

 

Location

ACT; NSW 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 4 - $76,863.00 and $82,906.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Ricky Le Lay on 0408 125 821 or Rick.Lelay@ABF.gov.au  

 

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 20/03/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 2 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in NSW; ACT; NT; QLD; SA; TAS; VIC; WA.
 

About our team

 

Strategy & Capability | ABF Workforce | ABF College | Marine, Maritime and Littoral Faculty

 

Marine, Maritime and Littoral Faculty (MMLF) is accountable to the Assistant Commissioner ABF Workforce for the conduct of efficient and effective curriculum development, training and deliverable outcomes in the national and international maritime domains.

 

MMLF is working with DAFT in delivering a number of capacity building programs in the Indian Ocean Region (IOR) under the Indian Ocean Maritime Security Project (IOMSP). The team's responsibility is to develop the programs and deliver to a specified time frame to enhance Maritime Domain Awareness and promote engagement in the IOR.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

APS4 Border Force Leading Officers will work under general direction to contribute to the implementation, development and continuous improvement of Indian Ocean Maritime Security Project (IOMSP). They will assist with the service delivery of all programs under the IOMSP, including assisting with reporting and communications activities. Undertaking various administrative tasks, including the management of one or multiple mailboxes, and conducting record keeping in line with departmental processes.
 

The ABF is looking for people who enjoy working in a rapidly evolving and forward-thinking environment. Our ideal candidate is an agile operator, capable of supporting the delivery teams in an international environment to help the ABF deliver on its responsibility in international program delivery. The successful candidates will be self-driven and seek to directly influence the key outcomes of the international stakeholder network.

 

Duties and responsibilities

 

  • Manage relevant mailboxes and disseminate communications to relevant team members
  • Assist with prioritising and handling moderately complex, day-to-day situations/issues that arise.
  • Assist with coordinating and implementing program initiatives
  • Assist with moderately complex analysis and research across all relevant
  • Information sources to meet reporting requirements, including the drafting of reports
  • Develop and maintain productive working relationships through day-to-day liaison with stakeholders
  • Build trust and close relationships with the network through open communication through understanding the roles, responsibilities and obligations of stakeholders within the program
  • Contribute to the drafting of program schedules and communications.

 

Additional information

 

The APS4 Program Support Officer will assist APS6 Logistics and Coordination Officers in advancing the work of the Australian Border Force (ABF) across the breadth of deliverable programs and related operational responsibilities, engagement and cooperation associated with the Indian Ocean Maritime Security Project and the Marine Resource Initiative.

 

Desirable skills

  • Development and implementation of standard operating procedures
  • Stakeholder engagement
  • Administrative experience - demonstrated ability to collate and manage program data.

 

Attributes

  • Ability to communicate effectively with stakeholders from a variety of backgrounds and nationalities
  • Agile, flexible and adaptable to new or evolving scenarios
  • Displays integrity, high-ethical standards and maintains confidentiality
  • Empathy and commitment to duty of care for colleagues, service providers and detainees
  • Maintains professional boundaries and standards
  • Strategic mindset in line with ABF mandate.
     

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 20/03/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role
  • Any specific examples or achievements that demonstrate your ability to perform the role

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 136364 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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