Apply now »

Program Support Officer

Job Req ID

Home Affairs - 137743

 

Location

ACT 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Michelle Francis - 0410 649 299 or michelle.francis1@homeaffairs.gov.au  

 

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 26/05/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

GM Technology & Major Cap Group | ICT Division | Architecture Design & Security | Architecture Program Delivery

 

The Architecture, Design & Security Branch is responsible for setting the strategic technical direction for the Department, enabling alignment between technology strategies and business needs. The branch works closely with the business to provide guidance and support to architecture design, delivery and sustainment decisions.

 

The Architecture Program Delivery (APD) section is part of the Architecture, Design & Security Branch. It works closely with internal and external stakeholders, to provide ICT architecture services and ongoing corporate functions support.

 

This includes:

  • Ongoing departmental strategic guidance

  • Architecture front door support

  • HR, budget and finance support

  • Architecture governance and secretariat support

  • Office administration support

  • Recruitment, procurement and contractual support, and

  • Vendor(s) and Client(s) relationship management.

 

 The APD section is responsible for business planning, coordination, communications and governance functions, supporting branch deliverables.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

  • Ability to develop high-quality briefing materials and advice

  • Ability to interact professionally and collaboratively with diverse stakeholders

  • Ability to quickly gain an understanding of programs, regulatory frameworks, and then apply this knowledge

  • Proven ability to provide administrative support to meeting briefs, agendas, and minutes

  • Highly organised, proactive, attention to details, and capability to navigate with competing priorities in a fast-paced environment.

 

Duties and responsibilities

 

  • Plan, lead, coordinate and provide secretariat services. This includes scheduling, agenda preparation, venue and travel bookings, minute-taking, distribution of meeting packs, organise meetings and record keeping to support effective ongoing committee operations

  • Draft complex correspondence, resolve contentious enquiries, and demonstrate understanding, critical analysis and reasoning skills

  • Develop processes and procedures in accordance with the departmental policy

  • Liaise with internal and external stakeholders

  • Undertake ad-hoc tasks as required to support the team operations.

 

Additional information

 

  • Strong written and verbal communication, and strong stakeholder engagement skills

  • Experience in leading a processes, procedures and its continual improvements

  • Demonstrated problem solving or analytical skills

  • Demonstrated ability to build and sustain positive stakeholder relationships

  • Demonstrated ability to perform advanced computer operations using Microsoft Office and others.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 26/05/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role

  • Why you are interested in the role and what you can offer us

  • Any specific examples or achievements that demonstrate your ability to perform the role

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137743 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

Apply now »