Project Manager - Program Services

Job Req ID

Home Affairs - 136988

Location

ACT 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

Executive Level 1 - $115,443.00 and $134,865.00 plus 15.4% super (part time pro-rata)

Contact Officer

Jasmine Norton on 0466 136 475 or jasmine.norton@homeaffairs.gov.au  

Office Arrangements

Flexible; Hybrid; Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 10/04/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

GM Technology & Major Cap Group | ICT Division | Technology Operations & Support | Program Services

The Technology Operations & Support Branch is responsible for supporting and maintaining the Departments ICT infrastructure and software platforms that underpin all Home Affairs applications.

The key objectives of the branch are to:

• Deliver the ICT Infrastructure Capital Plan projects through the Technology & Enabling Program (TEP)
• Maintain the Department's data centres and server rooms
• Provide 24/7 support for visa processing, risk analytics and alert systems, corporate systems and the Departments classified networks
• Manage and operate the Australian Secret Network (ASN), Customs Secret Network (CSN), Australian Maritime Identification System (AMIS), Australian Border Force (ABF) vessels corporate ICT environment and Top Secret systems utilised across the Department
• Manage the Departments end user platforms
• Manage and operate the network and gateway environments that supports the Department's applications and services
• Provide technical oversight and governance of the IBM vendor provisioning mainframe and midrange support and services to Portfolio applications
• Provide enterprise Windows, Virtualisation and Cloud infrastructure platforms that underpin the Department's core IT systems and business applications

The Program Services Section plays a critical role in supporting Technology Operations and Support (TOS) Branch by providing program and project management services for ICT infrastructure and software platforms that underpin the Departments operations. In addition, Program Services also provide project management and support for ICT projects undertaken by portfolio agencies that rely on the Departments ICT systems.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

As our ideal candidate you will have at least 2 years preferred experience in managing ICT infrastructure projects including large refresh project in data centres in metropolitan areas and or ICT communications rooms in regional settings. Our Project Manager will have a strong background in delivering ICT projects within the Australian federal government.

They will have a good understanding of government frameworks, procurement processes, and ICT project governance, ensuring compliance with relevant policies, standards, and regulatory requirements. With a proven track record in managing large-scale projects, the successful candidate will excel in planning, risk management, budgeting, and stakeholder engagement to drive successful outcomes in a dynamic and evolving environment.

The Project Manager will demonstrate effective communication skills, enabling them to build strong relationships with senior executives, technical teams, and external vendors. They will be adept at managing competing priorities, ensuring project alignment with agency objectives, and fostering a collaborative culture to achieve business transformation goals. Their ability to navigate complexities, negotiate effectively, and provide clear and concise reporting will be critical in delivering high-quality ICT solutions that meet government and stakeholder expectations.

The ideal candidate will also bring experience in Agile and traditional project management methodologies, with relevant certifications such as PRINCE2, PMP, or SAFe Agile highly regarded. They will demonstrate a proactive approach to continuous improvement, driving efficiencies in project delivery and championing best practices in ICT project management.

A commitment to integrity, accountability, and public sector values will be essential, ensuring the effective delivery of projects that support the department's strategic priorities and broader government initiatives.

Duties and responsibilities

• Lead project planning
• Lead project risk management
• Lead project delivery and performance activities
• Manage project finances
• Manage project stakeholder management

Additional information

Demonstrated ability in using contemporary project management frameworks including, but not limited to:

• PRINCE2 (Practitioner) certification
• PRINCE2 Agile and/or AGILE PM
• ITIL (Foundation)

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 10/04/2025 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 136988 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.