Senior Border Force Officer (Shift and Non-Shift) ABOC

Job Req ID

ABF - 134919

Location

ACT 

Classification

APS Level 5 - $80,748.00 and $87,572.00 plus 15.4% super (part time pro-rata)

Employment Type

Ongoing (Permanent), Full-time 

Flexible work

Flexible arrangements considered 

Contact Officer

Ryan Keeble on RYAN.KEEBLE1@ABF.GOV.AU 

Applications close on 02/12/2024 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill up to 9 immediate vacancies. A merit pool may be established and used to fill similar vacancies for up to 18 months. 

About our team

DC National Operations | Operational Coordination & Planning | Aboc/Commander | Various sections

The Australian Border Operations Centre (ABOC) is a centralised and unified operations centre, responsible for providing a single source of truth on ABF operations. The ABOC is the central point of contact for partner agencies engaging with the ABF. The ABOC unifies operational capabilities of the Department of Home Affairs and the ABF into the planning, execution, coordination and management of national ABF activities and operations across the entire border continuum.

Shift Role - ABOC Watch Keepers work within and support a centralised and unified operations centre, the Australian Border Operations Centre (ABOC), which is a 24/7 watch floor that facilitates a national real-time view of operational activity and priorities. Watch Keepers triage, prioritise and disseminate information across the ABF and Divisions within Home Affairs providing a single source of situational awareness across the border continuum through effective information management processes. The Watch Keepers support and provide a primary point of contact for partner agencies and stakeholders engaging with the ABF. Watch Keepers also provide support to a Major Incident Room (MIR) or Incident Coordination Centre (ICC) during significant operations or incidents.

Shift Role - The Border Operations Centre (BOC) operates a 24/7 capability and supports Australia's layered system of screening procedures, providing a range of services to external and internal clients in relation to the movement of people to and from Australia. The BOC actively contributes to the ABF, Department of Home Affairs and whole of Government initiatives to manage the risk of criminal exploitation of the visa program, foreign fighters and people smuggling. The BOC also works with key internal and external stakeholders to maintain a capability to support a Government response to a range of incidents and major events with a focus on the movement of travellers across Australia's borders.

Non-Shift Role - Pre-Border Travel Operations (PBTO) contributes to the ABF's intelligence-led, risk-based approach to protecting the Australian community by accessing data and information earlier in the traveller pathway. This enables the ABF to address threats and risks ahead of the border; deliver more precise interventions at the border; and facilitate the more economic and efficient movement of people at the Border. PBTO is the central coordination point for all aviation and maritime arrivals planning, ensuring that the ABF remains interconnected through the whole of Government planning and approval of aircraft, maritime vessel movements and the Central Movement Alert List (CMAL). It manages the information aspects of pre-border traveller movement through the CMAL function, Crew Travel Authority registration and APP Reporting Infringements.

Non-Shift Role - Surge, Crisis Response and Deployment provides a rapid stand-up and continuity of effort for major incidents that require a superior level of strategic coordination or operational command than can be provided by regular ABF business practices. The team supports the ABF in providing the Operational Surge, Capability and Resourcing System (OSCARS) to identify suitable officers across the ABF to surge to high priority operational activities and priorities. The team also manages the Crisis Response Capability (CRC) for the ABF, including the governance and training. The CRC supports ABFs rapid response to a Whole of Government crisis including logistics management and cross agency collaboration. The team manage the MIR or provide supports to ICC during significant operations or incidents.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

Our ideal candidate will have strong communication skills, have an ability to work within a small team in a complex and constantly changing environment and have an aptitude for problem solving. Due to the fast-paced nature of the available roles, our ideal candidate will need to have the ability to prioritise workloads to achieve a positive outcome within a short timeframe. The successful candidates will be expected to actively contribute to a positive work culture and support changing circumstances and organisational focus.

Duties and responsibilities

The Senior Border Force Officer will be part of a team responsible for the delivery of operational objectives through the coordination, prioritisation and delivery of activities and response actions nationally, consistent with the ABF's operational priorities. The Senior Border Force Officer will need to think innovatively, take appropriate level of responsibility for outcomes, approach tasks with a positive attitude, lead by example, respect and connect with others and deliver results.

The Senior Border Force Officer may be required to train, develop and mentor team members and assist in identifying career and development needs for both self and team members who they have supervisory responsibilities for.

Specific duties/responsibilities:

• Work collaboratively to build and sustain effective relationships with key internal and external stakeholders to maintain a capability to support a Government response to a range of incidents and major events

• For Shift roles - Work a 24/7 work roster with a four days on, four days off work pattern including overnight shifts

• May be required to manage a small team and the performance of team members

• Actively contribute to a positive work culture and support changing circumstances and organisational focus

• Acquire and maintain an understanding of the Migration and Citizenship legislation and demonstrate an ability to undertake research to enable appropriate decisions, working knowledge of Australia's border entry requirements, policies and procedural instructions and how they impact on decisions across the border continuum

• Display high level of technical acumen, demonstrating an aptitude for problem solving, analysis and ability to implement alternative courses of action

• Ability to prioritise workload to achieve a positive outcome within a short timeframe. High level of attention to detail and a high degree of accuracy including applying appropriate grammar in written communication

• Ability to interpret and apply legislation to make decisions in situations involving a degree of ambiguity or uncertainty

• Proactively engage with broader ABF, stakeholders, industry and Government to clarify data and produce timely reporting

• Work independently or under limited guidance in relation to their area of expertise

• Exercise judgement to make decisions governed by the application of rules, regulations, best practice principles or the agency's operating instructions and procedures, under the support and general direction of a higher classification level

• Ability to maintain situational awareness of all correspondence and ensure the Operation Commander (OPCOMD) is briefed on all key elements, critical incidents and outstanding tasks

• Undertake procedural, clerical, administrative support or operational tasks

• Analyse, assess and respond to correspondence, completing procedural, clerical, administrative support or operational tasks when required.

Additional information

• ABOC Watch-keepers and BOC are shift positions and are 100% work from work roles due to the nature and classification of the work undertaken

• Non-shift positions are predominantly office based and are in place to provide vital functions to ensure the ongoing operational success of the department.

Mandatory:

• Ability to obtain and maintain an Australian Government Negative Vetting Level 1 clearance

• Some positions within the Australian Border Force require the occupant to meet Border Force Officer essential qualifications

• If successful for one of these positions, candidates are required to:

  • Attain and maintain relevant medical, fitness and psychometric standards

  • Swear an oath or make an affirmation

  • Actively participate in career management (postings and deployments)

  • Be uniformed.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 02/12/2024 at 11:59pm (midnight) AEDT – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• Which section/s you are interested in and why you are interested in this/these roles.

• How your skills, knowledge, and experience will be relevant to this role, including any specific examples or achievements that demonstrate your ability to perform the role.

• Give an example of a time when you communicated an issue to your supervisor / team members. What role did you play and what was the outcome?

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 134919 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.