Temporary Employment Register - Assistant Border Force Officer (QLD)

Requisition Number: 125452
Position Number/s: Several
Classification: APS Level 2  
Location: QLD  
Division: Ac North & Detention  
Branch: Operations QLD  
Section: Brisbane, Cairns and Gold Coast  
Security Classification: Baseline Vetting 
Salary: $54,439.00 to $61,245.00  
Period of Vacancy: Non ongoing Temporary/Casual
Number of Vacancies: Several


Applications close: Tuesday 28 November 2023 at 11:59pm (midnight) - AEDT. Late applications will not be accepted.


Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.


About the Department of Home Affairs: 
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.


Overview of the Australian Border Force: 

The Australian Border Force (ABF) is an operationally independent body under the Home Affairs Portfolio. The ABF is responsible for operational border, investigations, compliance, detention (facilities and centres) and enforcement functions, and continues to be Australia's customs service. We operate in a rapidly evolving global environment. We must perform to the highest standards while remaining agile to anticipate and respond to emerging threats and capitalise on opportunities to partner with domestic and international border, customs, immigration, intelligence and law enforcement agencies. To deliver our mission in the face of advancing technology and new threats, it is not enough to be reactive; we must be professional, disciplined and collaborative.


Port Operations Command delivers the operational effect across airports and seaports under ABF jurisdiction that are intelligence informed and derived from operational priorities and national programmes.

Port Operations Command also manages border enforcement and operational activities on cross-border movements (people and goods) at all Australian airports and seaports, wharves, boarding stations and cruise terminals.


Our officers are operationally focused, uniformed and part of a disciplined law enforcement agency; they patrol our air and seaports, remote locations, mail and cargo centres and Australia's extended maritime domain. Our officers also perform specialist functions relating to investigation, compliance and immigration detention operations. Border Force Officers are multi-skilled, mobile, agile and responsive. Our work is 24 hours a day, 7 days a week. Officers may undertake shift work as part of their role. Busy periods for the ABF tend to align with peak travel periods when higher numbers of people enter and depart Australia.


About the role:

Irregular and Intermittent Employees (IIEs) are casual employees contracted to the ABF at the APS2 classification to assist frontline operational teams to meet peaks associated with the movement of people and goods across the border. IIEs are predominantly required to work at international airports and cruise ship terminals to supplement existing teams during periods of increased departures and arrivals. They are also utilised to work across a wide range of ABF domains including airports, seaports, mail centres, cargo facilities, district offices, and Immigration Detention Facilities. Tasks include processing passengers and crew, data entry, claim processing, evidence storage and handling and administrative support.


These roles are frontline roles which require officers to wear the ABF uniform and represent the ABF professionally in the public domain. Officers undertake administrative and operational support duties, as well as passenger processing. Officers must be capable of interacting with members of the community and foreign visitors.


If you are found suitable and offered to undertake casual work for the ABF as an IIE, you will be offered work hours on an irregular and intermittent basis. This includes work within standard business hours, in the early morning, of evenings, on weekends, and/or on public holidays. Work hours will be offered intermittently and sometimes at very short notice. We are looking for individuals who are able to regularly and flexibly commute to ABF sites within their locale as needed. The majority of positions are based in Brisbane, Cairns or the Gold Coast, however positions may become available in ABF District Office positions including Bundaberg, Gladstone, Mackay, Bowen, Townsville, Weipa and Norfolk Island.


Our ideal candidate:

The ABF is currently looking for flexible, adaptable and reliable people to undertake work on a casual and non-ongoing basis at the APS 2 classification. You will receive appropriate training in order to undertake requisite functions, such as passenger clearances. Training is currently around four (4) weeks in duration and is undertaken during business hours on a full-time basis. Some practical components of the training may be conducted after hours and on weekends reflective of the international flight schedule. Successful completion of training is a condition of employment.


Specific duties/responsibilities:

  • Commit to our values and behaviours, maintaining a high level of integrity and professionalism
  • Exercise lawful authority efficiently and appropriately
  • Commit to community engagement and protection as well as client service including responding to client and stakeholder enquiries
  • Provide general administrative support including border clearing travellers, crew and  goods as well as immigration and detention functions
  • Prepare supporting documentation, collect statistics and information,
  • Maintain registers and manage the storage of received goods
  • Perform a range of general supporting tasks.


Applicant response:

As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.


Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.


Please tell us in approximately half a page, why you would like to work as an IIE with the Australian Border Force:

  • You will then be asked a series of screening questions that will be used to assess your suitability for the role.


How to apply:

Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople).

As part of your application you will need to provide:

  • Your CV
  • Your Applicant Response document
  • Details of referees
  • Include your full name and the Requisition Number - 125452 in the footer of any documents being uploaded.


Eligibility and Specific Conditions of Employment

To be eligible to work with the Department of Home Affairs you must:

  • Be an Australian Citizen
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
  • Obtain and maintain the required AGSVA clearance
  • Obtain and maintain a current Employment Suitability Clearance
  • Satisfy a probation period
  • Undergo a health assessment (if applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19 (including any COVID-19 booster dose to maintain an 'up-to-date' status). Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role.


Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment (recruitment@homeaffairs.gov.au) including screen captures if necessary. A response will be sent during business hours.



Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: recruitment@homeaffairs.gov.au