Apply now »

User Experience Team Lead

Job Req ID

Home Affairs - 135414

 

Location

ACT 

 

Classification

Executive Level 1 - $110,788.00 and $129,928.00 plus 15.4% super (part time pro-rata)

 

Employment Type

Ongoing (Permanent), Full-time 

 

Flexible work

Flexible arrangements available 

 

Contact Officer

Karene Costello 02 6264 3871 

 

Applications close on 31/10/2024 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 1 vacancy. A merit pool may be established and used to fill similar vacancies for up to 18 months. 

 

About our team

 

GM Technology & Major Cap Group | ICT Division | Digital Delivery | Digital Experience

 

The Digital Experience (DEX) section plays a key role in the delivery of digital transformation initiatives to support the government's strategic priorities. DEX provides enterprise services in user experience (UX) design, digital accessibility and mobile app development for the Home Affairs Portfolio.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

We are seeking an experienced leader with a passion for mentoring and developing a talented team of UX designers and accessibility specialists.

 

You have a strong background in human-centred design and believe in the strength of good relationships and collaboration to deliver engaging and inclusive digital experiences.

 

You are a strategic thinker who can advocate for UX best practices, grow the team's capability, and drive innovative solutions that balance user needs and business goals.

 

Duties and responsibilities

 

  • Lead, mentor and support a team of UX/UI designers and accessibility specialists to create digital experiences that are user-centred and inclusive
  • Engage and collaborate with business clients and stakeholders to deliver UX services for digital transformation projects
  • Manage team priorities, work allocation, and ensure quality and consistency of UX deliverables
  • Grow a trusted UX capability with a culture of collaboration and continual improvement
  • Promote the value of UX and advocate for human-centred design practices to be embedded in the delivery of digital products and services.

 

Additional information

 

Essential capabilities:

  • Proven experience in leading and managing UX teams with the ability to foster collaboration and staff development
  • Expertise in human-centred design practices such as user research, UX/UI design, usability testing and digital accessibility
  • Demonstrated experience in managing team workload, priorities, and opportunities for process improvement
  • Exceptional communication skills and ability to advocate for UX to diverse stakeholders, including those unfamiliar with UX
  • Highly developed stakeholder management skills with a proven record of building trusted working relationships.

 

Desirable capabilities

  • Knowledge and experience in working with the Digital Service Standard
  • Knowledge of digital accessibility and the Web Content Accessibility Guidelines (WCAG)
  • Experience working in an Agile delivery framework
  • Experience working in complex or large-scale digital transformation programs.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 31/10/2024 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role

  • Why you are interested in the role and what you can offer us

  • Any specific examples or achievements that demonstrate your ability to perform the role.

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 135414 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

Apply now »