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Title:  GAZ - APS 4 - ACT/NSW/QLD/SA/TAS/VIC/WA - Visa Decision Maker - Affirmative Measures - Indigenous

Requisition Number: 123138
Position Number/s: Several 
Classification: APS Level 4  
Location: ACT; NSW; QLD; SA; TAS; VIC; WA  
Division: Immigration Programs  
Branch: Family Visas  
Section: Various  
Security Classification: Baseline Vetting 
Salary: $69,127.00 to $74,562.00  
Contact: Anne Fakan 0401 989 846 or 
Period of Vacancy: Ongoing 
Number of Vacancies: Several 


Applications close: Tuesday 11 October 2022 at 11:59pm (midnight) - AEDT. Late applications will not be accepted.


*** Please note the vacancy has been extended until Tuesday 11 October 2022 at 11:59pm (midnight) - AEDT ***


Who can apply:

The filling of this vacancy is intended to constitute an affirmative measure under Section 31 of the Australian Public Service Commissioner's Directions 2022. This vacancy is only available to Aboriginal and/or Torres Strait Islander people.


About the Department of Home Affairs: 
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.


Are you looking to engage in meaningful and flexible employment in the Australian Public Service?


Are you looking for interesting work that makes a difference to the Australian community?


Are you looking to work in a collaborative, motivated and dynamic team of professionals?


If you are an analytical person who is interested in a career with global reach then a career with the Department of Home Affairs may be just what you are looking for.


Overview of Division:

Opportunities currently exist across various Branches in Immigration Programs Division. Immigration Programs Division is responsible for the delivery of Australia’s temporary and migration visa program.


Overview of the Branches:

Family Visas Branch

Responsible for policy, program management and program delivery of the Family migration program and its related functions, including domestic and family violence support.


Temporary Visa Branch

Provides policy, program management and program delivery of all temporary visas both in Australia and overseas, as well as a range of border and bridging visas.


Skilled Visa Branch

Responsible for policy, program management and program delivery of a range of temporary, provisional and permanent visas focused on applicants who are recognised as having specific skills that contribute to the total Skilled Migration Program.


About the role:

The role of APS 4 officers in the Department of Home Affairs is varied and can include, but is not limited to, legal decision making on visa and citizenship applications, delivering client services and providing administrative support. APS 4 Visa Decision makers are expected to be flexible and be able to cross learn processes, noting that training will be provided. Roles will require computer proficiency, good verbal and written communication skills, and an ability to quickly acquire knowledge and understanding of relevant legislation and policy. 


While staff at the APS4 level work under the general supervision and direction of a line manager, and are part of a team, they are expected to be able to work independently to manage their own workload to contribute to the delivery of the business objectives of the section. Work is high volume in a fast paced environment, and officers need to be flexible to respond to changing demands in workload.   


Our ideal candidate:

To be successful in the Visa Decision Maker role, our ideal candidates will be self-driven and demonstrate an ability to undertake the duties, responsibilities and role requirements as outlined below. Candidates must be able to positively contribute in a team environment, display integrity, high ethical standards, have good judgement and careful attention to detail to make lawful decisions confidently and decisively, undertaking analysis and drawing accurate conclusions based on evidence.  They will thrive working in a rapidly evolving and forward thinking environment, have highly developed organisational and communication skills, and be competent in use of computers and learning new systems.  


Specific duties/responsibilities:

These will be dependent on the roles that become available and typical duties may include:

  • Conducting assessments and making decisions under relevant legislation
  • Identifying, assessing, investigating and escalating caseload assurance and integrity concerns
  • Drafting submissions for character consideration by a delegate or Minister
  • Researching and analysing information for complex or protracted identity concern cases
  • Conducting interviews
  • Communicating with clients and their representatives and other stakeholders.


Role requirements/qualifications:

Successful candidates in these roles are expected to exercise the following:

  • Have an ability to acquire a sound operational understanding of departmental systems
  • Strong written and verbal communication skills
  • An ability to apply sound judgement and good decision making principles
  • Be able to plan and achieve own work goals, in accordance with established priorities
  • Demonstrate flexibility and an ability to produce high quality work output in a context of competing priorities and strict timeframes


Applicant response:

You are not required to provide a written application for this role. Please upload a copy of your CV to the Applicant Response field to allow you to submit your application.


Shortlisted candidates will be invited to complete a virtual one-way interview.


Shortlisted applicants will be required to provide confirmation of Aboriginal and/or Torres Strait Islander heritage.
A confirmation must stipulate that a person:

  • is of Aboriginal and/or Torres Strait Islander descent; and
  • identifies as an Aboriginal and/or Torres Strait Islander person; and
  • is accepted as such by the community in which they live, or formerly lived.
  • Confirmation of Aboriginal and/or Torres Strait Islander heritage can be provided by a wide range of Aboriginal and Torres Strait Islander organisations and bodies, and commonly include, but are not limited to, the following:
  • Aboriginal and Torres Strait Islander Land Councils;
  • Aboriginal and Torres Strait Islander Corporations (Aboriginal and Torres Strait Islander Corporations can be incorporated under the Corporations (Aboriginal and Torres Strait Islander) Act 2006, the Corporations Act 2001, or other states and territory legislation);
  • Aboriginal and Torres Strait Islander medical services.

How to apply:

It is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople).

As part of your application you will need to provide:

  • Your CV
  • Details of two referees
  • Include your full name and the Requisition Number - 123138 in the footer of any documents being uploaded.


Eligibility and Specific Conditions of Employment

To be eligible to work with the Department of Home Affairs you must:

  • Be an Australian Citizen
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
  • Obtain and maintain the required AGSVA clearance
  • Obtain and maintain a current Employment Suitability Clearance
  • Satisfy a probation period
  • Undergo a health assessment (if applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19 (including any COVID-19 booster dose to maintain an 'up-to-date' status). Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role.


Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment including screen captures if necessary. A response will be sent during business hours.


Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment

If you will not have access to your departmental email during the process of this requisition, please advise the contact officer and provide alternate contact information.