Share this Job

GAZ - APS3 - NSW/VIC - Australian Trusted Trader - Temporary Employment Register

Requisition Number: 112402
Position Number/s: Several 
Classification: APS Level 3  
Location: NSW; VIC  
Division: Group Manager Customs  
Branch: Trade Compliance 
Section: Australian Trusted Trader Operations  
Security Classification: Baseline Vetting 
Salary: $61,915.00 to $71,136.00  
Contact: Allanah O'HANLON Phone0479 198 586
Period of Vacancy: Non ongoing 
Number of Vacancies: Several 


Applications close: Friday 09 June 2023 at 11:59pm (midnight) - AEST. Late applications will not be accepted.


Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.


About the Department of Home Affairs: 
Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united.
Join a connected team of professionals, where you can be your authentic self; grow your career while making time for all parts of your life. Click here to see What we offer


The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.


Have you considered the damaging impact of a Trusted Insider on Australian Supply Chains? Do you want to develop strong liaison skills and be adept at engagement with industry? Do you want to grow your knowledge of Australian Customs Border activities and Australian business? Would you like to start your career working with the Australian Border Force (ABF)? A role with the Australian Trusted Trader (ATT) program may be for you.


ATT is an internationally recognised Authorized Economic Operator program, administered by the ABF.  The program is established on supply chain security standards developed by the World Customs Organisation’s Framework to secure and facilitate global trade. The program accredits Australian businesses with secure supply chain and trade compliance practices, and rewards them with trade facilitation benefits that make international trade simpler and faster. ATT accredits both importers/exporters and service providers. 


The Team:
ATT Operations is within the Trusted Trader and Trade Compliance Branch, and responsible for:

  • Assessment and validation of businesses seeking ATT accreditation
  • Ongoing assurance and monitoring, including revalidation of all Trusted Traders on a four year revalidation cycle
  • Monitoring potential operational and strategic risks and developing appropriate mitigations
  • Program audit and quality assurance activities
  • Provision of Account Manager Services to accredited Trusted Traders
  • Stakeholder engagement with Trusted Traders, including promotional activities to attract new applications.

The Opportunity:
You will have the opportunity to work across multiple ATT teams to ensure the delivery of operational priorities.  The role is interesting and the work is high tempo.  You will need to be resourceful and committed to delivering on objectives in an environment with changing priorities. This is a 12 month position allowing you to immerse yourself in the ATT operational environment where you will receive mentorship and extensive training. 


ATT validates a businesses systems, processes, practices and personnel processes, through a desktop analysis and subsequent site validation visit.  ATT consults with relevant ABF work areas internally as well as external government agencies, to identity issues that may preclude a business from being accredited.  By risk assessing the business as a whole, rather than individual cross-border transactions, ATT provides the ABF with the ability to differentiate between low-risk traders (Trusted Traders) and those that are unknown or high-risk.


As a Support Officer in ATT you will develop a comprehensive understanding of international supply chain integrity.  You will be able to demonstrate an understanding of the trusted insider, the malicious insider and examine governance, personnel security and security culture/awareness.  You will be able to articulate how intangible, non-binary controls, are most effective in delivering supply chain security and why effective supply chain security cannot be reduced to a check list. ATT team members are given the opportunity to undertake commercial training in LEAN, Quality Management and/or other relevant disciplines.


Desirable Skills and Qualities:

  • Self-driven and highly motivated
  • Comfortable in a dynamic fast-paced environment
  • Strong interpersonal skills
  • Adaptable and able to interpret ambiguous information
  • Ability to coordinate and prioritise a multitude of different tasks and projects, both independently and as a member of a team
  • A critical thinker, with an ability to be initiative and a problem solver
  • Able to meet basic fitness/mobility assessments
  • Able to travel, including interstate for up to a week when required.


  • Relevant tertiary qualifications are desirable, which may include (but would not be limited to) the following fields: management and leadership, business, security management, accounting, public policy, customs and international trade or legal practice.

Security Clearances:

  • Ability to obtain an appropriate Commonwealth security clearance
  • Ability to obtain an Employment Suitability Check (ESC).


Applicant response:

As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.


Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.


Please prepare a one page applicant response addressing the following capabilities:

  • How your skills, knowledge and experience will be relevant to this role
  • Why you are interested in the role and what you can offer us


How to apply:

Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople).

As part of your application you will need to provide:

  • Your CV
  • Your Applicant Response document
  • Details of referees
  • A copy of your qualification 
  • Include your full name and the Requisition Number - 112402 in the footer of any documents being uploaded.


Eligibility and Specific Conditions of Employment

To be eligible to work with the Department of Home Affairs you must:

  • Be an Australian Citizen
  • Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
  • Obtain and maintain the required AGSVA clearance
  • Obtain and maintain a current Employment Suitability Clearance
  • Satisfy a probation period
  • Undergo a health assessment (if applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19 (including any COVID-19 booster dose to maintain an 'up-to-date' status). Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role.


Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment ( including screen captures if necessary. A response will be sent during business hours.



Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: