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Border Force Supervisor - Customs and Trade Compliance Branch

Job Req ID

ABF - 135809

 

Location

NSW; ACT; QLD; SA; VIC; WA 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 6 - $90,199.00 and $103,770.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Dylan Talaz Email: DYLAN.TALAZ@ABF.GOV.AU  

 

Office Arrangements

Flexible; Hybrid  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

 

Applications close on 15/01/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill several immediate vacancies in Australian Trusted Trader,  Customs Licensing, National Trade Services, and Trade Capability sections. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; Overseas Post; QLD; SA; TAS; VIC; WA.


 

About our team

 

DC National Operations | Customs Compliance Enforce & Target | Customs and Trade Compliance Branch| NA

 

Customs and Trade Compliance Branch supports the Australian Government’s and the Australian Border Force’s commitment to working in partnership with Australian industry to foster and facilitate trade, strengthen supply chain security, and detect illegal trade activity.

 

Customs and Trade Compliance Branch:

  • leads and delivers national trade compliance efforts, and supports ABF and Home Affairs facilitation on trade,
  • develops and administers a framework of trust with trade industry partners, through education, compliance, and regulatory support, and
  • supports streamlined ABF engagement with industry on operational matters.

 

The Branch:

  • administers the Australian Trusted Trader (ATT) Program, which accredits importers, exporters and service providers that have demonstrated supply chain security and trade-compliant practices,
  • licenses depot and warehouse operators (including duty free operators) and customs brokers,
  • identifies and collects revenue shortfalls and addresses non-compliance with Customs and other legislation, including by encouraging voluntary compliance,
  • supports Australian industry, including through the National Trade Advice Centre that provides rulings and reviews on tariffs, valuations, and broader classifications, and
  • administers the Tourist Refund Scheme that allows travellers leaving Australia to claim a refund on Goods and Services Tax and Wine Equalisation Tax paid on goods they take offshore with them.

 

Our current locations are:

  • ATT Program – Melbourne, Sydney
  • Customs Licensing – Sydney only
  • National Trade Services – Canberra, Melbourne, Sydney
  • Tourist Refund Scheme – Canberra, Sydney
  • Trade Capability – Canberra, Melbourne
  • Trade Compliance – Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

The Branch is looking for candidates who enjoy working in a dynamic regulatory environment, and are committed to building an inclusive workplace and fostering a positive, energetic and supportive work culture. To be successful in this role, you must be willing to engage with complex and sensitive information, be forward-leaning, and possess a collaborative mindset to deliver outcomes that are critical to maintaining the integrity of the ABF’s customs and trade compliance regime. You are expected to be agile, self-driven, and resilient, and demonstrate active leadership qualities that empowers a team to develop and succeed.

 

Duties and responsibilities

ATT Program

  • Supervise teams responsible for undertaking detailed assessment of eligible ATT applicants, and delivery of the ongoing assurance framework that ensures the integrity of the ATT Program.
  • Lead and supervise validation activities to assess business entites seeking access to the ATT program, and prepare detailed recommendations to the delegate.
  • Supervise teams responsible for delivery of account management benefits and facilitate delivery of a suite of benefits to accredited Trusted Traders.
  • Participate and lead industry engagement initiatives, including delivery of the ATT Industry Advisory Group and ATT Annual Symposium.
  • Reviewing and monitoring of ATT adherence to program requirements, including corporate reporting, and ensuring operational documents and records management systems remain updated.  

 

Customs Licensing

  • Investigate referrals from other line areas on matters relating to supply chain integrity including Border Watch referrals
  • Supervising and providing training on the lodgement of licensing applications
  • Communicate with internal and external stakeholders, providing advice and guidance on licensing matters
  • Provide timely and accurate advice to industry and undertake or assist in the preparation or presentation of information
  • Make legislatively delegated decisions within strict timeframes for applications, and reviewing outcomes of adverse findings on licensing applications for Fit and Proper Persons

 

National Trade Services

  • Make legislated decisions under the Customs Act 1901 under the delegation of the Comptroller-General of Customs, including creating legal instruments
  • Have a sound knowledge of principles of administrative law and decision making
  • Make written and defensible decisions on applications
  • Negotiate with and work collaboratively with a range of internal and industry stakeholders
  • Lead a small team to deliver section targets and objectives

 

Trade Capability

  • Supervise and conduct research and analysis of complex issues related to trade and customs to provide evidence based advice and recommendations to government decision makers.
  • Develop processes, procedures and tools that support the implementation of trade policies that enhance security and trade facilitation outcomes.
  • Under direction from the Assistant Director, co-ordinate strategic planning for longer-term project initiatives and program management.
  • Evaluate costs, benefits and risks and opportunities associated with options to recommend solutions.
  • Undertake quality and risk assessment and risk management activities for projects and programs.

 

Additional information

 

  • Ability to interpret legislation and to make effective decisions according to legislative and policy parameters

  • Well-developed written and verbal communication skills, and the ability to construct strong, defensible administrative decisions

  • Supervising and mentoring a team to build team long term capability and deliver organisational objectives

  • Excellent stakeholder engagement skills with the ability to establish and productive relationships with internal and external stakeholders

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 15/01/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application, you are required to prepare a Statement of Claims (Applicant Response) with a maximum of 800 words, providing specific examples demonstrating your skills, knowledge, experience and abilities that will contribute to our work at the APS6 level.

 

In line with the Department of Home Affairs Capability Development Framework (APS6 level), your response must address the following capabilities:

  • Contributes to strategic thinking

  • Display personal drive and integrity

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 135809 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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