Superintendent - East Command

Job Req ID

ABF - 137077

Location

NSW 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

Executive Level 2 - $136,260.00 and $177,318.00 plus 15.4% super (part time pro-rata)

Contact Officer

EAST.EXECUTIVE.SUPPORT@ABF.GOV.AU  

Office Arrangements

Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 10/03/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 3 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Regional Operations | Ac East | Trade & Travel East | Several

The Australian Border Force (ABF) is seeking talented and resilient professionals who are dedicated and accomplished leaders to join East Commands Team. Applicants will be passionate about the ABF's mission to protect Australia's border through enabling legitimate trade and travel, as well as through enforcement activities.

The East Command, incorporating NSW and the ACT (operationally), processes the highest volumes of travellers and goods across the Australian border.

We are looking for a self-motivated leader who can inspire and guide their team in a complex and fast-paced operational environment; leaders who have strong leadership in building positive culture and high-level communication skills; and leaders who can understand and respond to the competing priorities that arise within the region.

East Command has responsibility for the operational delivery of a diverse and interesting work areas including:

Travel East

• Aviation Traveller NSW is responsible for managing border risks related to the movement of people in the aviation environment
• Maritime Operations NSW is responsible for managing border risks related to the movement of people and goods in the maritime environment in NSW
• Border Clearance ACT is responsible for managing risks and threats related to the movement of people and goods in the aviation and cargo space, whilst also being the central ABF contact for enquiries made by the diplomatic community
• Operations and Planning NSW provides operational planning and tactical resourcing support to ABF East Command, including management of the casual workforce. The section also links with law enforcement partners who require operational assistance outside of BAU processes. The Supply Chain Integrity Team focusses on the industry who work with goods under customs control, including trusted insiders.

Chief of Staff (CoS) East NSW

• Responsible for providing workforce support and facilitating corporate governance arrangements, managing engagements and visits to the Region, organising local events and ceremonies, and coordinating training needs.

Trade East

• Aviation Goods NSW is responsible for the end-to-end process and oversight of all air cargo and some sea cargo of interest to the ABF imported or exported through Sydney
• Container Examination Facility (CEF) and Detained Goods Management (DGM) NSW:
  • CEF is responsible for the inspection and examination of imported and exported sea cargo
  • DGM is responsible for the security, storage and accountability of detained goods delivered via bond runs from various ABF locations
• International Mail NSW conducts screening, examination and intervention activities to facilitate the clearance of legitimate mail, while preventing the import or export of prohibited or restricted items
• Border Intelligence NSW (Specialist positions) supports operational ABF partners in identifying and addressing border threat
• Investigations NSW (Specialist positions) is responsible for providing specialist investigation and enforcement capabilities to detect, disrupt and treat complex border crime and systemic vulnerabilities in the trade and migration systems.

Western Sydney International Airport (WSI) vacancies will arise across the ABF in NSW during the validity of the merit pool (18 months from time of advertising). We encourage anyone interested in WSI positions with the ABF in NSW to apply through this process.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

Our ideal candidate is excited about the work we do to facilitate the lawful movement of people and goods across the border. They are committed to building an inclusive workplace and fostering a positive, safe, energetic and supportive work culture.

Superintendent positions within East Command provides an exciting, but challenging opportunity to deliver tangible outcomes for the ABF and portfolio more broadly, and to work closely with the Senior Executive. Superintendents are leaders of culture reform and change management delivering on the ABF's key values of Leadership, Officer Capability and Operational Excellence. They are analytical problem solvers and therefore must possess the capabilities to collaborate strategically and innovatively to build working relationships with a range of stakeholders to achieve operational and corporate goals.

In addition, Superintendents must strive to build staff capability and nurture talent in order to maintain a productive and motivated workforce. By possessing a strong work ethic, Superintendents must be dedicated to self-development and capitalise on opportunities to extend their skills and knowledge when performing duties at this level.

At the ABF, we are dedicated to fostering a workplace environment that is safe, inclusive, and respectful for all employees. It is expected that all officers make a commitment to personally model the behaviours that build the culture, trust and confidence we all need.

Duties and responsibilities

As an ABF Superintendent, you will operate within a command, control and co-ordination model, escalating significant issues as they arise through established reporting protocols. You will perform an important leadership role, exercising a significant degree of autonomy in managing a team to deliver on a range of strategic priorities. You will work under the broad direction of a Commander (Senior Executive Services Band 1), delivering programmes in a highly complex, sensitive and at times high risk operational environment.

An EL2 Superintendent would generally be required to:

• Commit to personally model the behaviours that build the culture, trust and confidence we in the workplace and demonstrate effective leadership behaviours reflective of integrity, engagement and inclusion.

• Lead and develop a team of high performing professionals in complex and often high pressure situations, with rapidly changing priorities; build organisational capability and responsiveness; and guide, mentor and develop your team

• Coordinate and undertake detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency, and maintain an awareness of the ABF’s broader strategic and operating environment

• Have, or quickly build, technical, operational or policy knowledge and experience negotiating favourable outcomes with other work areas

• Facilitate and actively manage collaborative, strong and productive working relationships with internal and external stakeholders to influence outcomes

• Understand and translate strategic and operational priorities and emerging issues into the concise work plans and activities, and ensure operations align with overarching Agency goals

• Exercising high level decision-making and judgment through a risk-based approach

• Assigning workloads, monitoring resources, work flows and standards to ensure goals and objectives are delivered

• Represent the ABF in external and/or public forums

• Work collaboratively, exercise independence and develop innovative solutions to solve problems

Additional information

As an ABF Superintendent, you will operate within a command, control and co-ordination model, escalating significant issues as they arise through established reporting protocols. You will perform an important leadership role, exercising a significant degree of autonomy in managing a team to deliver on a range of strategic priorities. You will work under the broad direction of a Commander (Senior Executive Services Band 1), delivering programmes in a highly complex, sensitive and at times high risk operational environment.

• Experience in stakeholder engagement and outreach and strong oral and written communications skills
• Strong leadership skills with demonstrated experience in leading and managing large teams through change
• A high level of personal integrity and demonstrated capacity to achieve outcomes and lead and implement change in a high tempo, operational environment
• Autonomy in complex decision-making and responsiveness, including ability to exercise sound judgement and discretion, and work quickly and independently (sometimes with limited information) to problem solve and resolve sensitive issues
• Create and sustain a productive work environment where staff are valued, supported and well-trained
• Demonstrate experience to lead and manage a large team to deliver outcomes in a high-tempo work environment.

This position requires the candidate to meet the following requirements:

• Obtain and maintain essential and role-specific qualifications
• Maintain dress and appearance standards according to the Department's uniform policy
• Swear an oath or make an affirmation into the ABF (not required for Border Intelligence)
• Actively participate in career management (postings and deployments) (not required for Border Intelligence)

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 10/03/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a 600 word applicant response document in relation to the advertised role, outlining:

• Outline how you have created a positive culture that resulted in an inclusive and positive workplace that delivers on priority outcomes
• Provide an example of how you have forged collaborative relationships across government, with industry, international partners and/or the community
• Tell us how you have led future planning and used this to determine your people's capability requirements to set them up for success

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137077 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.