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APS4 - Assessment Officer - Background Checking & Credential Services

Job Req ID

Home Affairs - 139770

 

Location

ACT; QLD; SA; VIC 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 4 - $76,863.00 and $82,906.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Jayden Fisher on 0472 623 940 or jayden.fisher@homeaffairs.gov.au  

 

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 30/10/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

 

Cyber & Infrastructure Security | Critical Infrastructure Risk & Reg | Auscheck | Background Checking & Credential Services

 

The Background Checking and Credential Services (BCCS) section is the operational hub of AusCheck, including:

 

  • Issuing Body (IB) team and
  • Background Checking (BC) team.

 

The IB team conducts identity verification interviews for the ASIC and MSIC schemes, as well as manual reviews for all schemes administered by AusCheck, to ensure all information and documentation provided by applicants is accurate and correct before details of the applicant are lodged with the BC team. The IB team also prints and dispatches ASICs and MSICs for eligible applicants.

 

The BC team facilitate background checks for applicants of schemes administered by AusCheck, the team makes an assessment to determine if the offences are Security Relevant Offences (SRO) (the criteria for SROs vary for each scheme).

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

 

Our ideal candidate

 

  • Will be a team player who enjoys working in a dynamic and evolving environment
  • You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
  • You must be able to positively contribute in a team environment, displaying integrity and high ethical standards
  • You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
  • You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes. You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

 

Duties and responsibilities

 

  • Contribute to the development of high quality templates and operational documents to support the function of the team when required
  • Complete operational functions of the section such as: 
    • Conducting in-person and virtual identity verification interviews
    • Processing application submissions across the various AusCheck schemes
    • Process remediation of applications, including submission to troubleshooting when paused in the AusCheck portal
    • Assist with integration errors where required
    • Assessment of criminal histories against security-relevant offences
    • Production and distribution of security identification cards
  • Manage enquiries via written correspondence or verbally, including in the context of non-routine circumstances. Seek advice and escalate issues and refer these to appropriate channels when necessary
  • Work under general guidance with some level of autonomy
  • Develop sound subject matter knowledge and professional judgement.

 

Additional information

 

  • A broad understanding of relevant legislative and policy frameworks and service delivery and of the external factors influencing departmental or whole of government policies relative to role (or the ability to quickly develop this understanding)
  • Be creative, innovative and resilient and enjoy working in a high-pressure environment 
  • Demonstrate self-awareness and a commitment to learning and personal development
  • Must be able to obtain and hold aviation and maritime security identification cards (ASIC and MSIC)
  • Must have a myID account registered to 'standard' identity strength or higher (requires personal smart phone device)
  • Capacity to communicate effectively both orally and in writing (sound writing skills required and ability to take and make verbal/audible phone calls) with both internal and external stakeholders
  • Demonstrate a strong attention to detail
  • Strong experience and knowledge in using the Microsoft Office Suite
  • Ability to complete a document and facial examination course and other internal mandatory training for the Department.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 30/10/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

 

  • How your skills, knowledge, and experience will be relevant to this role
  • Why you are interested in the role and what you can offer us
  • Any specific examples or achievements that demonstrate your ability to perform the role


Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 139770 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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