Administration Officer - Security Coordination Centre (SCC)

Job Req ID

Home Affairs - 138083

Location

ACT 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 4 - $76,863.00 and $82,906.00 plus 15.4% super (part time pro-rata)

Contact Officer

Christopher Davis on 02 6264 2283 or christopher.davis@homeaffairs.gov.au  

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 03/07/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Chief Operating Officer | Integrity Security & Assurance | Security Branch | Security Intelligence & Coordination

Security Branch sits within Integrity, Security and Assurance (ISA) Division. The Branch is responsible for developing, implementing and administering security policies and procedures that promote a secure and safe work environment for Departmental workers while providing adequate protection for the Department's information and assets.
The Security Coordination Centre (SCC) is the front door for Security Branch, responsible for central coordination of information and activities, including security incident management and reporting, physical access provisioning, first level resolution of security enquiries, and governance and secretariat support.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

Our ideal candidate

• Familiarity with electronic access control systems and security alarm systems
• Familiarity with the departments Physical Access Control Policy and associated security policies
• Familiarity with ServiceNow based Request Management systems, or similar
• Certificate in Government Security (Desirable)
• Excellent stakeholder engagement.

Duties and responsibilities

• Facilitate access to Department sites using the Department's various Electronic Access Control Systems (EACS)
• Provide high level customer service to internal and external stakeholders through web, email and telephone channels
• Understand, respond and resolve basic staff requests and enquiries relating to security services and issues
• Support Senior SCC officers in the resolution of complex requests as well as security events and incidents impacting the Department's people, information or assets
• Maintain a sound understanding of the Protective Security Policy Framework (PSPF) and Department security policies, governance and practices.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 03/07/2025 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

As part of your application, you will be required to prepare and submit a response to the selection criteria, please provide 250 word response to each application question.

1.    Describe your key skillsets and experience and how these would make you an ideal candidate for this role
2.    Tell us about yourself detailing your skills against the four core APS4 capabilities (achieves results, supports productive working relationships, displays personal drive and integrity and communicates with influence) and provide examples
3.    How your experience would support and benefit the advertised position

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 138083 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.