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Assistant Director, Character and Cancellation

Job Req ID

Home Affairs - 137769

 

Location

VIC; ACT; NSW; QLD; SA; WA 

 

Employment Type

Ongoing/Non Ongoing (Permanent/Temporary), Full-time / Part-time - Non-ongoing employment for a specified term may be offered for an initial period of up to 12 months, with the possibility to extend for a further 6 months.

 

Classification

Executive Level 1 - $115,443.00 and $134,865.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

CACB.Workforce@homeaffairs.gov.au  

 

Office Arrangements

Hybrid; Flexible; Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 03/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 9 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in VIC; ACT; NSW; NT; QLD; SA; TAS; WA.
 

About our team

 

Immigration | Character Cancellation & Case Res | Character & Cancellation | Various

 

The Immigration Compliance Group is a dynamic work environment, bringing together various immigration compliance and status resolution immigration functions under one umbrella, working collaboratively across the department and the Australian Border Force (ABF). The Group is focused on implementing and enhancing compliance and status resolution programs, and supporting the development and delivery of operational policy frameworks. Our work directly contributes to achieving the Government's objective to maintain confidence in Australia's migration and humanitarian programs.

 

Several vacancies exist within the Character and Cancellation Branch in the Character, Cancellation and Case Resolution Division. The branch is a fast-paced work environment with a unique blend of program delivery, caseload management, program management and capability support including training and quality assurance. Our unique selling points include:

 

  • the breadth and variety of work and caseloads
  • the positive team environment and flexible work arrangements
  • opportunities to engage with a large stakeholder cohort including external to the department.

 

The branch is responsible for protecting the Australian community and maintaining the integrity of, and public confidence in, the broader migration program through the effective application of visa cancellation and refusal treatments for non-citizens who are of character or security concerns, are non-compliant with their visa conditions or have committed migration fraud. 

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

 

Our ideal candidate

 

We are seeking highly motivated and experienced professionals to join our team at the Executive Level 1 (EL1) in the Character and Cancellation Branch. In this leadership position, you will play a key role in driving strategic outcomes, managing complex work programs, providing high-level advice to senior executives and stakeholders, and preparing complex decision records and submissions.

 

As an EL1 in the Character and Cancellation Branch, you will lead a team or a significant work stream, exercise considerable autonomy, and contribute to shaping the direction of your section and branch. Your ability to think critically, communicate effectively, and deliver results will be essential to your success.

 

Further information can be found in the Candidate Information Pack.

 

Duties and responsibilities

 

Positions are varied across the Character and Cancellation Branch, with vacancies in the following areas: 


• Visa Cancellation Service Delivery and Decision Making 
• Assurance and Legal Engagement 
• Visa Cancellation Program Management and Enabling/Support 

 

Visa Cancellation Service Delivery and Decision Making


Visa Cancellation Service Delivery and Decision Making roles operate under broad direction in support of maintaining the integrity of Australia’s migration program through the refusal and cancellation of visas. They are responsible for program implementation, aligned with departmental and government strategic priorities. EL1s within Visa Cancellation Service Delivery functions are responsible for managing teams and developing staff capability, prioritising caseloads and work activities, drafting complex submissions and other material, and overseeing robust quality assurance and clearance processes, including acting as an escalation point for complex or sensitive cases or to resolve issues or roadblocks. Decision Makers are delegated to make visa cancellation and refusal decisions on behalf of the Minister under relevant legislation, and will use guidance material, policies, procedures and their stakeholder network to inform their decision making. EL1s in these roles demonstrate well-developed writing skills and have a high level of attention to detail. 

 

Assurance and Legal Engagement 


EL1s in the Assurance and Legal Engagement (ALE) area provide legal assurance on Ministerial Submissions to mitigate the risk of legal errors, provide advice and mitigation on litigation contingency in the caseload and guidance to case officers on legal issues. They work closely with key stakeholders in the Department, specifically the Department’s Legal Division. 

 

Visa Cancellation Program Management and Enabling/Support 


EL1s within the Visa Cancellation Program Management function are responsible for leading, planning, organising, implementing, controlling and coordinating the visa cancellation and refusal program in line with Ministerial and Departmental objectives, to support and enable service delivery. Officers will work under broad direction to manage and influence multiple areas of a business or program unit, taking responsibility for the administration of policies, procedures and resources within their control. They demonstrate comprehensive knowledge of the branch’s work priorities and understanding of the legislation, policies and procedures that govern and guide the program. They also prepare briefs for the Minister’s office for external response, as well as coordinate and manage program health reporting. Other enabling functions include governance, risk management and strategy. EL1s in these functions work closely with all parts of the branch and other Departmental areas to progress business improvement and investment options relating to key program inputs including people, systems and processes.

Please refer to the candidate information pack for more details about the process.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 03/06/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application you will need to provide an up-to-date resume / Curriculum Vitae (CV) of no longer than 3 pages, and a one page pitch outlining:

 

  • why you are interested in applying for a role within Character and Cancellation Branch
  • how your skills suit the functions within the branch, referring to section descriptions in the Candidate Information Pack if needed.

 

This will be assessed against three criteria: achieves results; communicates with influence; and demonstrates professional or technical proficiency.

 

You must ensure you register with an email address that you can access throughout the process, including any periods of leave.

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137769 in the document footer. Please do not edit page margins. Any additional text beyond the one page will not be assessed. If you fail to upload a one page pitch, you will be automatically disqualified from the assessment process. We encourage you to write your own written response document, rather than calling on an AI generated response. This is because this will best simulate the day-to-day job requirements of the advertised roles (which will often require you to complete your own written work without access to AI tools).

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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