Assistant Director Business Improvements
Job Req ID
Home Affairs - 138206
Location
ACT; NSW; QLD; SA; TAS; VIC
Employment Type
Ongoing (Permanent), Full-time
Classification
Executive Level 1 - $115,443.00 and $134,865.00 plus 15.4% super (part time pro-rata)
Contact Officer
Bethany Lees on 03 6198 7893 or bethany.lees@homeaffairs.gov.au
Office Arrangements
Onsite; Flexible; Hybrid - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
Applications close on 04/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.
About our opportunity
This process is being used to fill 1 immediate position.
Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
About our team
Group Manager Legal | Legal | Privacy, FOI & Records Management | Business Improvements
The Privacy, FOI and Records Management Branch
The mission of our Branch is to be a trusted leader in privacy, FOI and records management while also legally and ethically maintaining the integrity of information held by the department and supporting the community's right to access information.
The Branch works across all areas of the Department to ensure information is handled as a key strategic and operational business asset and managed in accordance with legislative and business requirements to support accountable, effective evidence-based decisions. We deliver advice, frameworks and services that promote the legal, ethical, accountable and transparent use and disclosure of information and by doing so, support the broader mission of Home Affairs.
Business Improvement Section
The Business Improvements section supports and develops whole-of-branch enterprise communications and information governance activities. The section manages projects to improve branch processes, systems and client engagement including the provision of client Administrative Review Tribunal (ART) file requests.
Please visit our website for more information about the Department of Home Affairs or Australian Border Force
Our ideal candidate
Reporting to the Director Business Improvements, this position will be responsible for developing and implementing process improvements and enhance efficiency across the Branch. The Improvements team assist with delivery of broad reform programs that effect either individual sections within the Branch or more widely have impact on multiple areas of the Department.
The position is involved in the day-to-day functions and performance of the section to ensure alignment with the Department and portfolio strategic objectives including the Corporate Plan 2024-25.
Duties and responsibilities
Our ideal candidates will be self-driven and demonstrate an ability to undertake the duties/responsibilities as outlined below:
- Lead initiatives and grow capabilities to enable the Branch to continue working effectively in the changing operating environment
- Collaborate with cross-sectional teams to gather requirements, define objectives, and prioritise initiatives for business process improvements
- Monitor and measure the effectiveness of implemented solutions, and iterate as necessary to continuously improve performance and achieve business objectives
- Liaise with internal and external stakeholders, including external vendor and business areas to achieve project deliverables
- Project manage complex projects and project administration. Steer and/or undertake testing activities and reporting projects as required
- This role may assist with other Branch support functions from time to time, including reporting, briefing, developing and delivering training and enterprise communications.
Additional information
To be successful in this role, our ideal candidate will have:
- The ability to manage and co-ordinate projects
- Knowledge of contemporary project management tools and methodologies
- Understanding or the ability to quickly obtain knowledge of critical Information Management subjects such as Records Management, Privacy and FOI
- Demonstrable ability to:
- engage with a broad spectrum of staff and to develop strong partnerships
- operate as part of a team in a dynamic, changing environment
- work independently on multiple projects with minimal supervision
- initiate and identify opportunities for innovation and greater efficiencies.
What you'll get when you join us.
When you join our team, you're not just stepping into a role - you're stepping into a supportive and collaborative environment that's committed to helping you succeed.
We offer:
- Ongoing professional development opportunities to grow your skills and career
- Supportive leadership and a team that values inclusion, collaboration and innovation
- Access to wellbeing programs and flexible work options that help you balance work and life
- A chance to make meaningful contributions that have real impact on the community.
We're invested in your growth and wellbeing - because when you thrive, so do we.
How to apply
Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 04/06/2025 at 11:59pm (midnight) AEST – Late applications will not be accepted.
As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:
- How your skills, knowledge, and experience will be relevant to this role
- Why you are interested in the role and what you can offer us
- Any specific examples or achievements that demonstrate your ability to perform the role.
Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 138206 in the document footer.
Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.
Eligibility
To be eligible for the position you must be an Australian Citizen.
The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.
Diversity and inclusion
The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Technical assistance
For technical enquiries please call or email for assistance:
- Email: recruitment@homeaffairs.gov.au
- Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)
Please include any applicable screen captures, a response will be provided during business hours.
Notes
The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.
The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.
Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers
Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.