Border Force Supervisor, ABOC Command

Job Req ID

ABF - 139735

Location

ACT 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

Contact Officer

Dianne Byron on 02 6264 1121 or Dianne.Byron@abf.gov.au  

Office Arrangements

Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 21/09/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 2 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

National Operations | Operational Coordination & Planning | Coordination and Planning | ABOC Command

The Australian Border Operations Centre (ABOC) Command is responsible for providing a real-time view of regional and national operations, incidents and events across the border continuum. The ABOC unifies the planning, execution, coordination and situational awareness of ABF activities and operations through leveraging all operational command elements located on the ABOC Watch floor as well as interoperability across Whole of Government. The ABOC also leads the rapid stand up and continuity of effort for the ABF response to major incidents. The ABOC Command supports the increase of efficiencies within the ABF through enhancing capability, systems, and promoting national consistency for operations in order to support the safe and secure movement of people and goods across the entire border continuum. The ABOC also includes the ABOC Surge, Crisis Response and Deployment, Pre-Border Travel Operations (PBTO), and Capability and Regional Coordination sections.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

ABOC is looking for confident leaders who are flexible, agile and resilient who can work in a fast paced and complex multi-agency and multi-disciplined environment.

The ideal candidate(s) will be required to have an understanding of the border threat environment and undertake work activities with an awareness of the possible impact on strategic, political and operational outcomes for the ABF, Home Affairs and broader Government.

You will have superior communication skills, sound judgement, political acumen and a demonstrated ability to liaise with, coordinate and support multiple stakeholders

Duties and responsibilities

The Border Force Supervisor will supervise a team and is responsible for the delivery of operational objectives through the coordination, prioritisation and delivery of activities and response actions nationally, consistent with the ABF's operational priorities.

The Border Force Supervisor will be required to maintain an awareness of ABF operational activities and be responsive to any changes in priorities and posture. They will need to work collaboratively with members of ABF, the Department, regions and external agencies, to ensure the appropriate resources, personnel and equipment are available to support response actions.

The Border Force Supervisor is required to train, develop and mentor team members and assist in identifying career and development needs for them self and team members.

These are non-shift positions. This process will be used to fill current Border Force Supervisor vacancies, and to establish an order of merit to fill any potential non-shift vacancies over the coming 18 months within the ABOC Command. The required skills and capabilities at the Supervisor level will vary slightly across roles.

Additional information

The following is highly desirable for the role:

• Ability to lead high performing teams, in complex and often high pressure situations, with rapidly changing priorities.
• Manage, mentor and develop staff.
• Ability to collaborate and influence through strong stakeholder engagement and communication skills.
• A high level of technical, operational or policy knowledge and experience negotiating favourable outcomes with other work areas.
• Knowledge in immigration systems and the processes associated with immigration border clearance, alert management, and visa and citizenship legislation, policy and operational procedures.
• Knowledge of relevant legislation and reporting requirements, Australian and International standards, quality assurance procedures and best practice models.
• Understanding of Command, Control and Coordination (C3) Framework and Operational Planning.
• Display excellent written communication skills, particularly the ability to communicate complex ideas and outcomes in a clear, concise and logical manner.
• Ability to produce quality outcomes through robust research and/or collaboration.
• Ability to identify, monitor and manage emerging issues and ability to respond clearly, comprehensively and quickly to urgent requests.
• ABOC PBTO and Surge, Crisis Response and Deployment non-shift positions are predominantly work from work roles, and are in place to provide vital functions to ensure the ongoing operational success of the department.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 21/09/2025 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

As part of your application, you will be required to prepare and submit a response to the selection criteria, please provide 250 word response to each application question.

1)         Provide an example of an initiative that you made that demonstrated your ability to contribute to business improvement strategies.

2)         Provide an example of a time that you innovated and identified a more efficient way for your business area to complete their work.

3)         Provide an example of where you identified an error in the workplace; what steps did you take to resolve the issue?

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 139735 in the document footer.

​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.