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Border Force Supervisor Australian Border Operations Centre

Job Req ID

ABF - 137807

 

Location

ACT 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

ABOC Duty Inspector on 0429 313 042  

 

Office Arrangements

Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 09/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 3 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

 

DC National Operations | Operational Coordination & Planning | Australian Border Operations Centre | ABOC Watchfloor 

 

Branch Overview


The Australian Border Operations Centre (ABOC) is a centralised and unified operations centre, responsible for providing a single source of truth on ABF operations. It is the central point of contact for partner agencies, unifying operational capabilities of the Department of Home Affairs and the ABF into the planning, executing, coordinating and managing national ABF activities and operations. The ABOC consists of various sections to provide an end-to-end capability to support targeting across traveller and goods, as well as the rapid stand-up and continuity of effort for major incidents. The ABOC also supports the increase of efficiencies within the ABF through enhancing capability, systems, and promoting national consistency for operational planning in order to facilitate the safe and secure movement of people and goods across the entire border continuum.

 

Section Overview

 

ABOC Watchfloor

ABOC Watch Keepers work within and support the centralised and unified physical operations centre located in Canberra, which facilitates a national real-time view of operational activity and priorities. ABOC Watch Keepers triage, assess, prioritise, disseminate and coordinate information across the ABF and within the Department of Home Affairs, providing a single source of situational awareness across the border continuum through effective information management processes. ABOC Watch Keepers support and provide a primary point of contact for partner agencies and stakeholders engaging with the ABF.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

Our ideal candidate will have strong communication skills, have an ability to work within a small team in a complex and constantly changing environment and have an aptitude for problem solving. Due to the fast-paced nature of the available roles, our ideal candidate will need to have the ability to prioritise workloads to achieve a positive outcome within a short timeframe. The successful candidates will be expected to actively contribute to a positive work culture and support changing circumstances and organisational focus.

 

Duties and responsibilities

 

The Border Force Supervisor is required to work collaboratively with internal and external stakeholders to build and maintain relationships to progress joint engagement and outcomes consistent with ABF Operational Priorities. They will need to provide responsive and accurate operational reporting, including the delivery of briefings during operational and crisis events.

·         The Border Force Supervisor is required to train, develop and mentor team members and assist in identifying career and development needs for both self and team members.

·         Supervise a small team providing feedback and mentoring including recognising development opportunities

·         Delegate tasks across team members effectively by making use of individual and team capabilities

·         Understand, interpret and apply complex information and communicate it in a straightforward manner

·         Acquire and apply comprehensive knowledge of policy, procedures and guidelines to situations to make rational judgements and decisions from the available information

·         Prepare correspondence and quality reports

·         Acquire and maintain a high level of technical expertise in multiple systems.

·         Manage and maintain oversight of day-to-day operations and support Senior Border Force Officers in decision making and the escalation of complex or sensitive issues for resolution

·         Working in conjunction with other ABF Programs as an integral part of Australia's layered approach to border management to identify threats before they reach the Australian border.

 

Additional information

 

Shift positions are based in the office due to the nature and classification of the work undertaken.

Highly Desirable:

  • Some positions within the Australian Border Force require the occupant to meet Border Force Officer essential qualifications

 

If successful for one of these positions, candidates are required to:

  • Attain and maintain relevant medical, fitness and psychometric standards
  • Swear an oath or make an affirmation
  • Actively participate in career management (postings and deployments)
  • Be uniformed.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 09/06/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

  • How your skills, knowledge, and experience will be relevant to this role
  • Why you are interested in the role and what you can offer us
  • Any specific examples or achievements that demonstrate your ability to perform the role

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137807 in the document footer.

 

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

 

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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