Border Force Supervisor - Immigration Compliance Workforce Practices

Job Req ID

ABF - 137982

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

Contact Officer

Matthew Hartley on 0421 590 522 or matthew.hartley@abf.gov.au  

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 09/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 2 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Strategy & Capability | ABF Workforce | Workforce Op Policy & Practices | Enforcement & Immigration Compliance Management

The Workforce Operational Policy and Practices Branch, within ABF Workforce, Safety and Assurance Command delivers functional management, policy and procedural advice to the Australian Border Force (ABF) within the enforcement, compliance, traveller and goods domains by ensuring the knowledge, skills, abilities and core competencies of its workforce are monitored, developed and coordinated at an enterprise level. The Branch provides exposure to a wide range of operational activities, functions, and complex, rewarding work. You will be supported through on the job training and relevant professional development courses to excel and positively influence the outcomes, performance and future of the ABF.

Within the Branch, the Enforcement and Immigration Compliance Management (EICM) section leverages close working relationships with relevant internal and external stakeholders to deliver innovative solutions and inputs to enforcement and compliance workforce practices that enables lawful, efficient and effective operations aligned with ABF priorities.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

We are looking for candidates from a variety of backgrounds, skills and experience who:

• Have Immigration Compliance knowledge and experience (preferable)
• Show initiative and actively participate within high performing teams
• Foster a culture of trust, transparency and united effort
• Communicate clearly, professionally and succinctly, both verbally and in writing
• Are problem solvers who can deliver on intended results
• Enjoy working in a multi-layered and at times fast-paced environment
• Enjoy collaboration, building partnerships across a wide variety of internal, external and industry stakeholders
• Are willing learners, capable of understanding new information, at times with limited supervision.

Duties and responsibilities

The core duties of the role includes:

• Providing high-level support to the operational frontline officers in the regions, Workforce Safety and Assurance, ABF and Home Affairs on issues of strategic, operational and program importance.• Preparing complex correspondence to stakeholders, including responses to external scrutiny bodies, media enquiries, and senior executives
• Responding to complex queries on behalf of the section, consulting with stakeholders and the regions as appropriate, and/or coordinating responses on sensitive matters
• Working closely with regional stakeholders to ensure nationally consistent processes, identification and engagement on workforce or procedural gaps, their potential solutions and drive change
• Contributing to relevant compliance assurance activities, internal and external audit processes and risk management
• Working closely with Enforcement & Immigration Compliance Operational Policy to contribute to operational directives, supporting policies and procedures.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 09/06/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 137982 in the document footer.

​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

​The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.

 
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

​

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

Internal applicants with technical enquiries can log a ticket through the Support Connect portal, send an email or call us

• Lodge an enquiry through the Support Connect Portal
• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers.

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.