CCTV Maintenance Support Officer
Job Details
Job Req ID
Home Affairs - 142397
Location
ACT
Employment Type
Ongoing (Permanent), Full-time
Classification
APS Level 5 - $88,834.00 and $96,829.00 plus 15.4% super (part time pro-rata)
Contact Officer
Timothy Saisell - Contact no: 0409 597 525 or Timothy.Saisell@homeaffairs.gov.au
Office Arrangements
Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
| Applications close on 23/11/2026 at 11:59pm AEST (midnight) - Late applications will not be accepted. |
About our opportunity
This process is being used to fill 1 immediate position/s.
Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
About our team
Technology | Enterprise Technology Services | Operational Capability | Closed Circuit Television (CCTV)
The CCTV teams manage an operational CCTV network across all Australian states and territories for the ABF.
This consists of over 7,500 CCTV cameras across 130+ locations. CCTV capabilities operate at international airports, seaports, mail gateways, container examination facilities and various other sites.
Please visit our website for more information about the Department of Home Affairs or Australian Border Force.
Our ideal candidate
- Has an awareness, understanding, or experience in ICT, CCTV Technology
- Has an awareness, understanding, or experience in Contract or Procurement Management
- Excellent time management and organisational skills
- An ability to prioritise competing workloads including assisting other sections with priority work
- Develop, maintain and build relationships with external vendors including contract management deliverables.
Duties and responsibilities
- Support, invest in and nurture a positive relationship within a nationally dispersed high performing team, including APS staff, contractors and externally contracted service providers
- Management of administrative functions including onboarding activities for vendors and specified personnel requiring ESC, AGSVA, ASIC and MSIC
- Assist in managing national contracts and contractors including Internal and External stakeholders. Manage preventative maintenance work and coordinate fault resolution for remedial maintenance, including assigning work, setting priorities, monitoring workflow and value for money
- Assist in troubleshooting of issues with ICT and CCTV systems, infrastructure and the reporting of faults to third level service providers where required
- Planning and forecasting future routine and maintenance inspections and addressing high priority incidents.
Additional information
Role Requirements
To maintain the operational CCTV network, internal resources manage CCTV faults and scheduled maintenance inspections, together with the services of external service providers.
Maintenance includes, but is not limited to:
- Trouble shooting issues
- Restarting equipment where power or network connectivity has been lost
- Cleaning cameras
- Routine inspection and maintenance of hardware across all ABF sites
- Physical repairs
- Replacement and upgrading of software and hardware.
Mandatory requirement
- Current Australian Driver Licence.
How to apply
Submit your application and CV through Home Affairs' recruitment system (ourPeople) before the closing date on 23/11/2026 at 11:59pm (midnight) AEDT - Late applications will not be accepted.
As part of your application, you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:
- How your skills, knowledge, and experience will be relevant to this role
- Why you are interested in the role and what you can offer us
- Any specific examples or achievements that demonstrate your ability to perform the role
Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number - 142397 in the document footer.
Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classifications you are applying to. It may also be useful to the Integrated Leadership System information relevant to the classification.
Eligibility
To be eligible for the position you must be an Australian Citizen.
The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.
Diversity and inclusion
The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Technical assistance
For technical enquiries please call or email for assistance:
- Email: recruitment@homeaffairs.gov.au
- Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)
Please include any applicable screen captures, a response will be provided during business hours.
Notes