Director - TOSB Strategic Operations Section

Job Req ID

Home Affairs - 140186

Location

ACT 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

Executive Level 2 - $136,260.00 and $177,318.00 plus 15.4% super (part time pro-rata)

Contact Officer

Ainsley Fisher on 02 6198 7547 or ainsley.fisher@homeaffairs.gov.au  

Office Arrangements

Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 20/11/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Chief Operating Officer Group | Enterprise Technology Services | Technology Operations & Support | TOSB Strategic Operations Section

The Technology Operations & Support Branch (TOSB) is responsible for supporting and maintaining the Departments ICT infrastructure and software platforms that underpin all Home Affairs applications.

The TOSB Strategic Operations section leads strategic planning and investment coordination across the branch, ensuring alignment with business priorities and long-term goals. The team manages financial planning, governance frameworks, and enterprise branch risk processes to support sound decision-making and operational resilience. 

A core focus is proactive engagement with senior executives and Business Areas to provide clear visibility of risks, dependences, and strategic initiatives. Through strong partnerships and forward-looking planning, the section helps position the branch for sustainable, trusted service delivery across the organisation.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

Our ideal candidate

• Demonstrated experience in developing and implementing ICT communication strategies to support organisational/team priorities  
• Experience working in large complex ICT environments, delivering high-quality outcomes within tight deadlines while maintain stakeholder trust and in being resilient under pressure
• Strong capability in translating strategic direction into actionable initiatives with measurable outcomes
• Skilled in preparing high-quality written material and presenting clear, persuasive advise to the Executive and diverse audiences
• Experience in working collaboratively across teams, functions, and external partners to achieved shared outcomes.

Duties and responsibilities

• Lead the development and implementation of change, including transition planning and support arrangements for new capabilities, ensuring alignment to strategic and corporate goals
• Provide strategic advice and analysis to the Executive on direction, risks, opportunities and performance
• Provide strategic direction to a work area, including developing business plans, strategies and priorities and monitor workflow and performance
• Build and maintain strong relationships with key internal and external stakeholders, while overseeing resource management to collaboratively manage expectations and deliver key outcomes 
• Lead and promote a strong risk management culture within the branch, ensuring alignment with Departmental frameworks while encouraging innovation and best practice.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 20/11/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 140186 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers