Finance Admin Officer
Job Req ID
Home Affairs - 139339
Location
ACT
Employment Type
Ongoing (Permanent), Full-time
Classification
APS Level 4 - $76,863.00 and $82,906.00 plus 15.4% super (part time pro-rata)
Contact Officer
Samira Rahman on 02 6264 1846 or samira.rahman@homeaffairs.gov.au
Office Arrangements
Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
Applications close on 14/09/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.
About our opportunity
This process is being used to fill multiple immediate positions.
Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
About our team
Chief Operating Officer Group | Finance Division | Financial Operations | Treasury and Banking & Payments and Credit Card Management
The Treasury and Banking Section:
- Manages the department's treasury and banking functions which includes payment runs, managing appropriations, managing bank accounts and oversight of petty cash practices.
- Provides oversight of revenue receipting throughout the department, onshore and offshore, and ensures that revenue is collected and receipted by Collector of Public Money (CPM) in accordance with departmental policies and procedures and revenue reconciliations are completed on a regular basis.
- Manages visitor visa bond refunds, accounts receivable receipting, security bond reconciliations, strategic treasury function, and Revenue and Border Receipting help desk.
- Procures, manages and administers commercial arrangements with the providers of banking and other financial services (PAC-MAN).
The Payments and Credit Card Management Section:
- Is responsible for effective and efficient management of the department's credit cards. o develops policies and guidelines for credit cards.
- Manages and reports on compliance with Whole-of-Australian-Government (WoAG) policies and engages with stakeholders regarding business IT system changes.
Please visit our website for more information about the Department of Home Affairs or Australian Border Force
Our ideal candidate
Treasury and Banking Team:
- Strong attention to detail, ability to manage multiple tasks and work within deadlines.
- Ability to work effectively as a part of a team and build collaborative partnerships with stakeholders.
- Strong communication skills and the ability to work collaboratively with internal and external stakeholders.
- Demonstrated financial experience and capability of at least one year (desirable).
- Experience in customer service (desirable).
Payments and Credit Card Management Team:
- Strong attention to detail, ability to manage multiple tasks and work within deadlines.
- Ability to think analytically in solving queries that are more complex.
- Ability to work effectively as a part of a team and to build collaborative partnerships with stakeholders.
- Strong communication skills and the ability to work collaboratively with internal and external stakeholders.
- Work experience in the corporate credit card/account payables (desirable).
- Demonstrated financial experience and capability (desirable).
- Professional qualification (desirable). For example, Certificate, II, III or IV (e.g. Government Financial Services Cert IV).
Duties and responsibilities
Under direction, you will use your judgement and experience to perform elements of the following duties, depending on the requirements of each individual position.
Treasury and Banking Team:
- Daily receipting monies received by the National Office (CPM).
- Monitor and follow up clients on declined / returned payments (CPM).
- Taking calls and assist customers with relevant payment advice (CPM).
- Updating and making notes against customer accounts (CPM).
- Data entry for visitor visa bonds and processing refunds and forfeitures (Treasury).
- Data entry and process Chargebacks received by the Department (Treasury).
- Monitor PayPal portal and AMEX portal (Treasury).
- Complete daily bank reconciliations based on bank statement data and follow up variances (Banking).
- Compile and enter daily bank transfers for review and authorisation (Banking).
- Processing of various payment runs (Banking).
- Action emails in group mailbox and responding to client queries over the phone.
- Ensuring all record keeping and filing is up-to-date.
- Other administrative duties within the Section, as directed.
Payments and Credit Card Management Team:
- Process new credit card applications and cancellations on a daily basis.
- Issuing new credit cards and PINs.
- Resolving disputes and unauthorised expenses.
- Preparing relevant reports and reconciliations.
- Performing regular QA and statement ageing activity.
- Ensuring all record keeping and filing is up-to-date.
- Assisting in other capacities within the team, as directed.
How to apply
Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 14/09/2025 at 11:59pm (midnight) AEST – Late applications will not be accepted.
As part of your application you will be required to prepare and submit a one-page (max 1000 words) applicant response document in relation to the advertised role, outlining:
- How your skills, knowledge, and experience will be relevant to this role
- Why you are interested in the role and what you can offer us
- Any specific examples or achievements that demonstrate your ability to perform the role
Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 139339 in the document footer.
Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.
Eligibility
To be eligible for the position you must be an Australian Citizen.
The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.
Diversity and inclusion
The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Technical assistance
For technical enquiries please call or email for assistance:
- Email: recruitment@homeaffairs.gov.au
- Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)
Please include any applicable screen captures, a response will be provided during business hours.
Notes
The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.
The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.
Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers
Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.