GAZ - APS2 - WA - Administrative Support Officer
Job Req ID
ABF - 141354
Location
WA
Employment Type
Ongoing (Permanent), Full-time / Part-time
Classification
APS Level 2 - $62,775.00 and $68,425.00 plus 15.4% super (part time pro-rata)
Contact Officer
Recruitment Enquiries - ABFWARecruitmentEnquiries@abf.gov.au
Office Arrangements
Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
Applications close on 29/03/2026 at 11:59pm AEDT (midnight) - Late applications will not be accepted.
About our opportunity
This process is being used to fill 5 immediate position/s.
Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in WA; ACT; NSW; NT; QLD; SA; TAS; VIC.
About our team
Regional Operations | South & West | Operations West | Maritime Operations
Operations WA is responsible for the effective facilitation of people and goods (travel and trade) across the international border in Western Australia (WA), while protecting government revenue and ensuring compliance with Australia's Customs and Immigration laws. Some locations may not have access to public transport options.
APS2 Administrative Support Officers are employed by the Australian Border Force (ABF) to assist non-operational and operational teams. Non-operational APS2 officers' duties may involve undertaking routine procedural, clerical, administrative support tasks. They are responsible for completing allocated tasks within required timeframes and producing work that is subject to close monitoring and checking by more senior staff. Operational
APS2 officers' duties may involve processing passengers through the international airport/seaports, directing passengers, administrative tasks and other general office duties. Operational roles require officers to wear the ABF uniform and represent the ABF professionally in the public domain. Officers must be capable of interacting with members of the community and foreign visitors.
Please visit our website for more information about the Department of Home Affairs or Australian Border Force
Our ideal candidate
- Displays behaviours and values that contribute to a positive workplace, both in performing individual work tasks and when working with others
- Be accountable and transparent
- Promote our values and behaviours
- Flexible, adaptable and reliable
- Highly effective communication skills
Duties and responsibilities
- Demonstrate ethical behaviour and integrity to enhance team culture and contribute to a positive workplace
- Commit to developing their skills and knowledge
- Exercise delegations in accordance with legislation and guidelines
- Commit to community engagement and protection as well as client service
- Work collaboratively as an effective team member to achieve work area objectives
Additional information
As a successful candidate, you will:
- Possess well-developed written and verbal communication skills
- Use judgement to escalate issues
- Maintain productive working relationships across internal and external networks
- Under supervision, perform basic clerical tasks according to established and well-defined procedures, protocols and processes Conduct routine searches and update basic information using computer-based tools
- Draft basic correspondence and documents using Microsoft Office software
- Perform simple data entry, retrieval and maintenance activities
- Confidently perform at the APS2 Work Level Standards
- Engage in appropriate behaviour and manage obligations under the Department's Integrity and Professional Standards Framework
- Be required to wear a uniform and comply with ABF Uniform standards
- Uphold the APS Values and Code of Conduct at all times
How to apply
Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 29/03/2026 at 11:59pm (midnight) AEDT – Late applications will not be accepted.
As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:
- How your skills, knowledge, and experience will be relevant to these highly competitive ABF roles
- Why you are interested in the role in the ABF and what you can offer us
- Any specific examples or achievements that demonstrate your ability to perform these roles with particular focus on: 'Display personal drive and integrity' and 'Achieves results'
Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 141354 in the document footer.
Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.
Eligibility
To be eligible for the position you must be an Australian Citizen.
The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
- ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
- Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.
Diversity and inclusion
The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
Technical assistance
For technical enquiries please call or email for assistance:
- Email: recruitment@homeaffairs.gov.au
- Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)
Please include any applicable screen captures, a response will be provided during business hours.
Notes
The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.
The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.
Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers