Operational Safety Training Support Officer

Job Req ID

ABF - 138350

Location

ACT; QLD; VIC 

 Employment Type

Ongoing (Permanent), Full-time 

Classification

APS Level 4 - $76,863.00 and $82,906.00 plus 15.4% super (part time pro-rata)

Contact Officer

Emilie Rohan on 02 6198 7008 or emilie.rohan@abf.gov.au  

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 09/06/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill multiple immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

Strategy & Capability | ABF Workforce | ABF College | Operational Safety Training Unit

Our team is a dynamic and collaborative group of professionals dedicated to delivering high-quality outcomes in a fast-paced and ever-changing environment. We pride ourselves on fostering a supportive and inclusive culture where innovation, professionalism, and continuous improvement are highly valued. With a strong focus on teamwork, communication, and building productive relationships, we work together to achieve shared goals and provide exceptional service to our stakeholders. Our commitment to excellence and adaptability ensures we consistently meet the challenges of our diverse and complex responsibilities.

This recruitment may be used to fill similar vacancies across Workforce, Safety and Assurance Division.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

Our ideal candidate

The ideal candidate is a highly organised and adaptable professional with strong interpersonal and communication skills. They thrive in fast-paced, complex environments and demonstrate exceptional judgement, discretion, and independence in managing competing priorities. With a proven ability to build and maintain productive relationships with stakeholders at all levels, they are adept at fostering collaboration and delivering outcomes aligned with organisational objectives.

The ideal candidate has a strong focus on attention to detail, works effectively under pressure, and consistently upholds professionalism and integrity in all tasks. They bring a solutions-oriented mindset, ensuring seamless coordination and support of operational and strategic initiatives.

Duties and responsibilities

• Coordinate and support business operations by managing logistical, administrative, and scheduling requirements to ensure the smooth delivery of organisational activities and initiatives
• Engage effectively with stakeholders by building and maintaining effective relationships with internal and external stakeholders to promote collaboration and achieve organisational goals
• Perform accurate data entry, maintain records, ensure compliance with organisational policies and legislation and prepare reports for leadership and stakeholders
• Apply sound judgment and discretion to address complex issues, manage competing priorities and meet tight deadlines
• Demonstrate a proactive and professional approach to work, actively seeking opportunities to improve processes, enhance efficiency, and contribute to team and organisational success.

Additional information

Desirable skills

• Sound stakeholder engagement and relationship management skills, both written and verbal
• Demonstrated self-motivation, initiative, adaptability and capability to respond quickly to unexpected change in work priorities and tasking's, which occur frequently due to the nature of the environment
• Effective time management skills, coupled with the ability to manage competing priorities in a dynamic and fast-paced environment
• Good oral and written communication skills, including the ability to develop and maintain productive working relationships within the ABF, Department and other portfolio agencies
• Exercise sound judgement, and have a high level of attention to detail.

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 09/06/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 138350 in the document footer.

​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
   

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

• Email: recruitment@homeaffairs.gov.au
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.