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Training and Communications Officer

Job Req ID

Home Affairs - 140311

 

Location

ACT; NSW; NT; QLD; SA; TAS; VIC; WA 

 

Employment Type

Ongoing (Permanent), Full-time 

 

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

 

Contact Officer

Engagement and Training Team at IMSEC@homeaffairs.gov.au  

 

Office Arrangements

Flexible; Hybrid; Onsite  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.
 

Applications close on 19/11/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

 

About our opportunity

 

This process is being used to fill 1 immediate position/s. 

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.
 

About our team

 

Legal | Privacy, FOI & Records Management | Business Improvements

 

The Privacy, FOI and Records Management Branch's mission is to promote and champion open-by-design, privacy-by-design and effective information management practices, including record keeping. The branch works across all areas of the department to ensure information is handled as a key strategic and operational business asset and managed in accordance with legislative and business requirements to support accountable, effective evidence-based decisions. We deliver advice, frameworks and services that promote the legal, ethical, accountable and transparent use and disclosure of information to support the broader mission of the Department of Home Affairs.

 

The Business Improvement Section supports and develops whole-of-branch enterprise communications, training and information governance activities. The section manages projects to improve branch processes, systems and client engagement including the provision of client Administrative Review Tribunal file requests. For this role, the successful candidate will join the Engagement and Training Team as a Training and Communications Officer.

 

Please visit our website for more information about the Department of Home Affairs or Australian Border Force

 

Our ideal candidate

 

We are seeking applications from experienced learning and development professionals with strong communication and stakeholder engagement skills to support our staff in the use of best practice for privacy, freedom of information and record management, and who value the role of information management in government.

 

To be successful in this role, the successful candidate will need to be responsive in a complex and fast-paced environment, self-driven, highly organised, have excellent written and oral communication skills, the ability to engage effectively with internal and external stakeholders and manage competing priorities, with the demonstrated ability to:

 

  • Interpret relevant policies and procedures to develop technically accurate education and communication products
  • Engage with a broad spectrum of staff and develop strong partnerships
  • Prepare, edit, produce and deliver training and communications content for a range of audiences using a variety of mediums
  • Operate as part of a team in a dynamic, fast-paced and changing environment
  • Work independently on multiple projects with minimal supervision

 

Duties and responsibilities

 

  • Assist in the management, co-ordination and delivery of ongoing training to the branch and the broader department via in-person and virtual classroom formats
  • Consult with a range of stakeholders to perform training gap analyses
  • Write content for education resources and learning and development products
  • Provide advice and guidance to staff in relation to records management, privacy and freedom of information activities
  • Assist in the review of policies, procedures and resources to achieve continuous improvement
  • Assist with the creation of strategic communications, compliance and engagement strategies
  • Provide secretariat support for various forums

 

Additional information

 

Desirable 

 

Experience as a trainer and the ability to competently use SharePoint, Content Manager and Microsoft products, such as Teams, Word, PowerPoint, and Excel.

 

Knowledge of the Archives Act 1983, the Privacy Act 1988 and the Freedom of Information Act 1982, or the ability to acquire.

 

How to apply

 

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 19/11/2025 at 11:59pm (midnight) AEDT  – Late applications will not be accepted.

 

As part of your application, you will be required to prepare and submit a statement of claims response document (no more than one page in total) addressing the following capabilities:

  • Contributes to strategic thinking
  • Displays personal drive and integrity
  • Demonstrates professional or technical proficiency

 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 140311 in the document footer.

 

​​​​​​​Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

 

 

Eligibility

 

To be eligible for the position you must be an Australian Citizen.

 

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:
 

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
     

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.  

 

Diversity and inclusion

 

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

 

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

 

Technical assistance

 

For technical enquiries please call or email for assistance:

 

 

Please include any applicable screen captures, a response will be provided during business hours.

 

Notes

 

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

 

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

 

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

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