Administrative Support Officer, Emergency Management Response Training

Requisition Number: 134497
Position Number: 60196846
Classification: APS Level 4 
Location: ACT  
Division: Emergency Management Response  
Branch: Resilience Programs  
Section: Emergency Management Response Training  
Security Classification: Negative Vetting Level 1 
Salary: $74,766.00 to $79,959.00  
Contact: Lizzy Fulcher - lizzy.fulcher@nema.gov.au 
Period of Vacancy: Ongoing
Number of Vacancies: 1

Applications close: 29/10/2024 at 11:59pm (midnight) - AEST. Late applications will not be accepted.

Who can apply:

Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.
 

About the National Emergency Management Agency:
The National Emergency Management Agency's work has a real impact on the lives of Australians, particularly those living in rural and regional areas.

The National Emergency Management Agency's guiding principle is “Locally led, locally understood and locally implemented” and we bring together local communities, government, non-government and key industry representatives to support disaster recovery and resilience across the country.

Your work will help people who are recovering from natural disasters and prepare them for the future.

National Emergency Management Agency:
The National Emergency Management Agency (NEMA) was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum. 

NEMA works closely with states and territories to deliver the best outcome for communities across Australia. To help communities respond and recover, while preparing Australia for future emergencies, we:

• Fund programs and initiatives, big and small, that help communities in times of emergency, as well as to recover and prepare, including through disaster recovery funding and the Disaster Ready Fund to help reduce the risk and impact of disasters
• Have officers located across Australia, working in partnership with states and territories to support disaster-affected communities to collectively build resilience, reduce risk and harm, and effectively respond to and recover from disasters
• Provide national leadership to share knowledge, situational awareness, and trends in disaster efforts to inform, guide and shape the national picture and decision-making at the Commonwealth, state and local Government level – including through policy development and strategy to improve risk reduction, resilience and recovery
• Provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and widespread cyber-attacks, and through supporting preparedness and response activities, including through the operationalisation of the Australian Government Crisis Management Framework.

Overview of the Branch and Section:
The National Emergency Management Agency (NEMA) delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management spectrum. The EMR Training Section is responsible for vocational training across the Emergency Management and Response Group (EMR Group) in the Agency. The team works collaboratively across the EMR Group to identify and understand training gaps, design and develop specific training solutions and where appropriate facilitate and/or deliver these training solutions.
 
About the role:
The Administrative Support Officer will work under general supervision to provide administrative support to the section. This may include assisting with the coordination and delivery of the Group’s vocational training program such as managing correspondence, bookings, attendance records, contributing input to training materials and setting up training rooms. Other corporate functions may be undertaken to ensure efficient operation of the section. Officers in this role establish and maintain effective working relationships with a range of stakeholders and be required to support stakeholder engagement, including supporting training delivery processes.
 
The Administrative Support Officer will be expected to perform research and analysis work including database searches, data entry and retrieval activities. They may also draft correspondence under guidance and answer enquiries using a variety of technology platforms. They demonstrate understanding, critical analysis and reasoning skills, have an attention for detail, and commit to achieving quality outcomes.
 
Should the successful candidate like, there are opportunities to undertake training qualifications with a view to becoming involved in training delivery.
 
Our ideal candidate:
The Agency is looking for people who enjoy working in a dedicated and forward thinking environment. With a focus on training, our ideal candidate will use their skills in administration to assist with coordination and delivery of the Group’s vocational training program. The successful candidate will be self-driven and have a genuine desire to contribute to the team.

We encourage applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, mature age people and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.
 
Specific duties/responsibilities:

The successful applicant will be required to, with supervision:

• Undertake administrative assistance to the section
• Monitor and track incoming documents to ensure correspondence is triaged and actioned accordingly
• Coordinate and support stakeholder engagement processes
• Draft written material such as email correspondence
• Enter, retrieve and maintain online data on departmental databases and contribute to the development of reports
• Work within agreed timeframes and see tasks through to completion.

 
Role requirements/qualifications:

• Well-developed verbal and written communication skills, including being able to tailor to any audience
• Computer literacy including a solid working knowledge of MS Word, Outlook, and Excel
• Excellent organisational skills, including time management and management of competing priorities
• Able to work under direction and take responsibility for own work
• Shows initiative, and self-motivation.

Desirable

• Experience in training delivery administration
• Exposure to principles of Emergency Management.

 
Applicant response:
As part of your application, you will be required to prepare a one page response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.
 
Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.
 
Please prepare a one-page Applicant Response in relation to the advertised role, outlining:

• How your skills, knowledge and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role.
   

How to apply:

Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in the online recruitment system (ourPeople).

As part of your application, you will need to provide:

• Your CV
• Your Applicant Response document
• Details of two referees
• Include your full name and the Requisition Number - 134497 in the footer of any documents being uploaded.

Eligibility and Specific Conditions of Employment

To be eligible to work with the NEMA you must:

• Be an Australian Citizen
• Fulfil the Agency’s minimum requirements by satisfactorily answering all screening questions during the application process
• Obtain and maintain the required AGSVA clearance
• Satisfy a probation period
• Undergo a health assessment (if applicable).
   

Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment (recruitment@homeaffairs.gov.au) including screen captures if necessary. A response will be sent during business hours.

Notes

Remuneration: The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: recruitment@homeaffairs.gov.au.